DAWN T. JACKSON

*** ***** **** *** **

MORISVILLE, PA 19067

267-***-****

acwx03@r.postjobfree.com

OBJECTIVE: To provide quality service as a professional to an organization that offers opportunities for advancement.

SKILLS: MS WORD, MS EXCEL, ORACLE, ICD-9 CODING, CODING, ICD-10 CODING, CPT-4 CODING, CUSTOMER SERVICE, 65WPM, 10,000KPM, OFFICE EQUIPMENT

3RD PARTY BILLING, DATA ENTRY, MEDICAL ASSISTING, MEDICAL TERMINOLOGY, EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS. FIRST AIDE/BLS CERTIFIED. CNA CERTIFIED-PA.

EXPERIENCE: State of NJ Motor Vehicle Commission - Records Technician 2 2/1987-12/2012

Duties: Process customer information, direct input in data base, analyzing, reviewing, retrieving documents, corrections, updating, and verifying. Responsible for accuracy speed, deadlines, and volunteer for overtime and maintained attendance, also monitor phone lines for inbound and out bound calls.

EDUCATION TESTING SERVICE – DATA ENTRY/CUST SERV TEAM LEAD 8/1995-7/2009

Duties: Responsible for processing and posting standardized test scores, processing payments. Resolve discrepancies with various Financial Institutions, managed and maintained client records and files. Managed and maintained client records and files.

NJ DEPT OF PERSONNEL – CLERK TYPIST TEAM LEAD 8/1986-2/1987

Duties: Processing applications, mail and microfilm. Typing, filing, word processing, Heavy phone contact with public and local government, inbound and outbound. Utilize excellent verbal and written communication skills.

EDUCATION: Trenton Central High School Business

Diploma-1982

Mercer County Community College

Clerical Skills Training Program (1985-1986)

Harris Career Business School

Medical Assisting/Medical Billing (2011-2013)

Skills include venipuncture, blood pressure, echocardiogram,

REFERENCES: will furnish upon request.

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