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Customer Service Office

Location:
Kingsport, TN
Posted:
October 04, 2016

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Resume:

AMANDA F. HART

*** ******* **. 423-***-****

Blountville, TN 37617 acwwpi@r.postjobfree.com

Objective

Obtain a position that will enable me to use my strong organizational skills, educational background and ability to work well with others.

Skills And Training

Skills

oCustomer Service

oPatient Check-in, Pre-Op, Discharge

oInsurance Pre-Authorization

oMedicare Insurance Claims and Filing

oOffice Management

oClient Scheduling

oClient Relations

oAVImark Software, Crystal PM Software

– Billing, Coding, Scheduling, Charting, Inventory

Training

oCPC 5 month Exam-Prep Course - 2016

oChiropractic Technician Certification – January 2013

oMedicare Seminar – October 2012

o“Practice Management” – Shawn McVey, Johnson City, TN - December 2011

oRabies Clinic – May 2010, 2011

o“It’s What’s Up Front That Counts and More” – Mark Opperman, Johnson City, TN

- December 2010

Experience

Pal’s Sudden Service

Staff October 2015 – September 2016

Responsibilities include:

Cross Training

Register

Production

Customer Service

Blountville Family Eye Care

Receptionist February 2013 – October 2015

Responsibilities Include:

Office Management Duties

Insurance Pre-Authorization

Patient Check-In, Out

(Responsibilities Cont’d)

Used Crystal PM Software for Billing, Coding, Scheduling, Charting, Inventory

Customer Service and Referrals

Client Relations

Office Opening and Closing duties

Gillenwater Chiropractic

Technician, February 2012 - February 2013

Responsibilities Include:

Patient Check-In, Out

Patient Preparation

Office Management Duties

Medicare Insurance Claims and Filing

Client Billing, Scheduling, and Charting

Office Opening and Closing Duties

Family Pet Veterinary Hospital

Technician, February 2010 – February 2012

Responsibilities Include:

Office Management Duties

Patient Check-In, Out

Used AVImark Software for Billing, Coding, Scheduling, Charting, Inventory

Customer Service and Referrals

Client Relations

Office Opening and Closing duties

Patient Pre-Op, Post-Op, and Discharge

Feed, Medicate and Observe Patients

Assist during Surgery and Examination

Blountville Animal Hospital

Receptionist and Technician, September 2009 – February 2010

Responsibilities Include:

Office Management Duties

Insurance Pre-Authorization

Patient Check-In, Out

Used AVImark Software for Billing, Coding, Scheduling, Charting, Inventory

Customer Service and Referrals

Client Relations

Office Opening and Closing duties

Feed, Medicate and Observe Patients

Assist during Surgery and Examination

Education

High School Education

Apostolic Faith Academy – May 2004



Contact this candidate