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Customer Service Manager

Columbus, Ohio, 43205, United States
October 04, 2016

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Brittany Smith

*** ****** **** * ********, Ohio *3205 937-***-****

Qualifications: Experienced food service manager, cook, cashier and serving worker who enjoys working with the public and solving any issues customers might have. Consistent and reliable employee who gets along easily with others and is motivated by challenges and learning new skills. Can consistently bring a positive outlook to any productive environment. y Dependable and productive

y leadership skills

y hard worker- will work extra shifts, make sure that my job gets finished in an orderly fashion and lend a hand whenever needed Experience: Food Service Manager 8 years

y Executed daily operations of a small business.

y Greeted guests, escorted them to their seats and presented them with menus and wine lists.

y Took customer's orders and put the orders in the computer, giving ticket stubs to customers when needed to identify filled orders. y Trained new employees in food preparation, serving skills, time management and customer service.

y Balanced receipts and payments in cash registers. y Delivered orders to kitchens, as well as picked up and served food when it was ready.

y Supervised and managed my shift for Tim Horton's. y Brewed coffee and tea and filled containers with requested beverages.

y Successfully managed a 10 person team making sure every team member fulfilled their duties, kept track of money and resolved conflicts.

y Prepared food such as sandwiches and salads by using standard formulas and following directions.

y Prepared bills for food, using cash registers and computers and accepted payment and made change.

y Wrapped menu item such as sandwiches, hot entrees, and desserts for serving and for takeout.

Education: Mechanicsburg High School Mechanicsburg, Ohio High School Diploma

Sinclair Community College Dayton, Ohio

6 months toward social service degree

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