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Operations, Office, Customer Service

Location:
Southbridge, Massachusetts, United States
Posted:
October 04, 2016

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DONNA NESTO

** ****** ** – Southbridge, MA – (774) ***-**** - acwwlb@r.postjobfree.com

SKILLS

* SAP * Office Management * Sales

* MS Office * Data Entry * Payroll

* AS400 * Purchasing * Expedite

* Inventory Management * Customer Service * Billing

* Dispatch * Independent Worker * Warehouse

* Shipping & Receiving * Quickbooks * Transportation

* Detail Oriented * Accounts Receivable * Multi-Task

EXPERIENCE

Rugby Architectural Building Products – Oxford, MA 2014 – Present

Inside Sales

Sales of wholesale plywood, laminate, solid surface

Accounts payable balancing

Invoicing

Back up to Credit Manager

Old Dominion Freight Lines – North Oxford, MA 2008 – 2013

Warehouse Operations Supervisor (2009-2013)

Initial set up and operation of all aspects of a warehouse

Set up of SAP Warehouse Management System information

Coordinated inbound and outbound shipments

Negotiated pricing for inbound/outbound shipments, domestic and foreign

Customer Service Representative/Appointment clerk (2008-2009)

Contacted customers for delivery appointments

Answered phones and serviced customers with inquiries, problem resolution and sales

OS&D (Over, Short & Damage) and claims resolution

Negotiated rate quotes, new customer set up and performed credit checks

Office Team – Southbridge, MA 2006-2008

Administrative Assistant (contracted to Southbridge Water Department)

Solicited replacement chemical bids for Water Treatment Plant

Set up OSHA safety manuals

Coordinated water meter readings and resolved issues

Set up appointments for technicians

Swift Transportation/Blue Thunder Auto Transport – Spencer, MA 2002-2006

Auto Haul Extended Coverage, Driver Manager

Dispatched 60 drivers in a timely manner

Resolved payroll and Human Resources issues

Ensured movement of an average of 200 vehicles from port to customers daily

EDUCATION

Milford Area Senior High School – Milford, NH

Graduated – Business Courses



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