IMRAN IMAMHUSEN TORGAL

Summary

Innovative, profit-oriented Sales Manager with demonstrated success in increasing revenues, market share and earnings, Improving client satisfaction in customer-facing operations and large diverse organizations. Adept at analyzing the competitive landscape, conducting research and attaining continual profits through focused, strategic workflow, staffing and business process analyses. Exemplary change agent with the ability to analyze issues, devise continuous process improvements and incorporate business process initiatives to increase efficiency, streamline operations and decrease aggregate expenses with limited resources. Consistently identifies and accelerates strategic measures to strengthen performance with sustained operational results.

Areas of expertise

* Business Development * Strategic Planning/Analysis * Process Improvements

* Team Leadership * Change Management * Budget Management

* Relationship Building * Program Management * Personnel Development

Key Skills Assessment

Sales – Expertise in sales & marketing, getting sales & service teams together for betterment of business, Closely monitoring market, taking corrective actions, closing issues on priority, market visits, launches – relaunches.

Strategic Management– Experienced in distribution management and strategic data analysis to increase efficiencies and reduce costs while maintaining solid rapport with business partners.

Team Leadership – Expertise in leading and building cohesive cross functional teams and collaborating with senior executives in improving operations and starting up new business locations while overseeing staff.

Process Improvements – Devised and implemented processes, procedures, systems and internal controls to strengthen operations, increase productivity and enhance customer satisfaction.

Work History

2007-2011 : Reliance Comminications Ltd

Sales Manager- Successfully contributed for the profits of business.One of the best team members.

Responsible for sales & service for multiple products .

Responsible for media services such as video conferencing .

Responsible for blackberry cdma products & services.

Followed up on targets, holding members accountable for achieved results.

Ensuring minimum churn by maximum utilization of retention tools.

Formulated and managed a detailed business plan consisting of performance goals,sales results, retention, customer & staff satisfaction.

Appreciated in Mobile Business.

2011 - : Bharti Airtel Ltd

Sales Manager – Handling Urban Market, 3 crore plus business, 1000 retail outlets, team of 46 employees.

Drive sales initiatives & for strategic market positioning & ensuring increase in sales growth.

Identify & explore new markets & tap profitable business opportunities for business development.

Data clinic : Ensuring data sales, 4G sales (Dongles, Hotspots )

Driving customer base & revenue market share to growth by deploying proper distribution, correction in periphery markets, visibility, availability of all products & knowledge.

Closing working in market with channel partners, helping them with their issues, aligning field sales executives to company goals, foot plans, handling top trade retail outlets personally.

Driving airtel money – e commerce product.

Working with network teams for network correction or deployment of new sites.

Driving Van Sales – Rural Project : Successfully completed 1 year of van project in Belgaum, Bagalkot, Dharwar & Haveri Districts of Karnataka State & ensured profitability & customer active base.

Driving 4G Sales – Urban Project : On project, 4G launches, education, demand generation, training to smart phone promoters . Highest sales contribution in zone, co ordinating with circle teams & etc.

Driving New Acquisition - Retail Outlet Project : Updating team & zonal manager on opportunity & ensuring rights with proper documentation.

Driving Revenue Project : Handled revenue growth project for Belgaum & Bagalkot rural markets.Updating timely on grothws & dwgrowths, corrective primaries to be dumped, publishing data of market consumption & utilization.

Driving Revenue App Project : Project for 300+ fse’s across zone.Right from using the app till transferring stock end 2 end ownership.

Utilized strategic planning methodologies & goal setting to direct operations while increasing productivity & profitability.

Spearheaded & implemented a successful sales & marketing plan to grow business by obtaining referrals from existing clients & business to business relationships.

Participated in hiring, training & assessment of sales executives.

Appreciated for Highest Mnp sales, Best Territory Manager (Appreciated by COO & CEO), Customer base growth, Back to back No 1 rank on data growth in Karnataka circle.

Education & Training

Masters In Business Administration,MBA- 2012, Belgaum, Karnataka, India.

Bachelor Degree In Commerce-2010, Belgaum, Karnataka, India

Business Process Management System – 2009, Reliance Communications

Awards & Recognition

Outstanding Performance In Mobile Business

Received esteemed award for performance in Mobile Business by Reliance Communications for overall mix of sales of Business & Sales .

Best Territory Manager

Received CEO appreciation for Best territory manager for growing base faster than competition in challenger market by Bharti Airtel Ltd.

Languages

English, Hindi & Kannada

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