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Test Cases Technical Support

Toronto, Ontario, Canada
October 03, 2016

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Baljinder Kaur

** ****** ******, *******

M*X *K1


Ph: -647-***-****


Software Engineering Professional with 4 year of experience in providing programming, development of quality assurance and database expertise. Highly motivated, forward thinking individual, committed to analyzing, resolving and managing assigned tasks individually or in a team environment. Strong analytical, organizational and problem solving, decision making skills.

Summary of Qualifications

Testing client,web server Application and mobile testing

Good experience with SDLC and STLC

Experience in Manual, Automation, regression and performance testing.

A very good understanding of QA methodologies.

Extensive experience in writing and maintaining test scenarios and test cases

Bug Life Cycle(BLC)System, Regression and Smoke testing, Ad hoc Testing

Experiences in preparing RTM, Bug Summary Reports and End of the Test Reports (EOTR).

Technical Skills

Language : Java, JavaScript, HTML5, CSS3, PHP, JQuery, XML

Operating Systems : Windows 98/2000/XP.

Database : MySQL, MS project 2010

Tools : HP ALM, JIRA, At task, Sparq, Pheonix PXML editor, Selenuim, Eclipse, Ruby Mine, Saber

Bug Tracking Tools : Bugzilla, Github


Quality Analyst Nov 2015- Present

Vision Critical,(MARU/VCR&C) Toronto ON

Software testing of online surveys created using collection of web based surveys creation platforms.

Validating survey logic and analyzing data using comprehensive checks.

Communicate error logs with Programmers/Project Managers to effectively eliminate any inaccuracy.

Setting up surveys and scripting when needed.

Handling and maintaining multiple projects in At task.

Performed Unit, System, acceptance, and regression testing.

Defects were tracked, reviewed, analyzed and compared using Quality Center

The project development is being done following the (Agile) Scrum Methodology

Quality Analyst May 2014- Jul 2015

D3 Innovation Centre, Concordia University, Montreal

The Nutri.Me Solution (Innovation Project)

Software testing of a web mobile application with integrated artificial intelligence in a coaching engine to deliver health wellness management for consumers worldwide

Develop test plan and test cases according to business specifications.

Closely interacted with client to analyze requirement and understand use cases.

Reviewed Business requirements, IT Design documents and prepared Test Plan for the project

Ensure that all the test cases are written and updated in Quality Center

Designed and developed test cases for putting the application on manual testing of all the functionality.

Perform problem solving and root cause analysis when defects occur.

Performed Unit, System, acceptance and performance testing.

Defects were tracked, reviewed, analyzed and compared using Quality Center

The project development is being done following the (Agile) Scrum Methodology

Programming Languages and tools: Ruby, JavaScript, HTML5, CSS, and JIRA, HP QC

Technical Support and Administration 2009 -2010

Voyages Forum, Montreal, QC

Train and provide technical support to new employees in the use of the Saber Operational System

Perform administrative tasks using Ms Word, Excel,PowerPoint

Managing administrative tasks as keeping up to date all clients’ information on timely manner

Performed document formatting using MS office suite and spreadsheets

Maintain Saber operational system

Quality Analyst 2007- 2008

Binary tree IT Solutions, Delhi

Involved in the complete QA Lifecycle activities like Pre-testing phase, acceptance testing phase and testing phase

Performed the back-end testing to ensure data consistency on the Front-End by writing and executing SQL queries on the SQL Server Database

Generated testing reports to the management as a part of Scrum meetings

Prioritizing the bugs and keeping track of them through Defect Tracking Database

Communicates defects identified in the testing process, as well as problem resolution, to QA Manager

Major Projects Handled

Project Name : Human Resource Management System(HRMS)

Project Description:

Human Resource Management System (HRMS) is a customized PeopleSoft application which mainly contains the following modules:

1. MSS: This module explains the basic working of Manager Self Service module

2. ESS : This module explains the basic working of Employee self service

3. Compensation: This module explains the details of all the major business process in Compensation


Platform : Windows XP

Technology : Web Based Application built on Oracle

Defect Tracking Tools : QC

Role: Software Quality Analyst

Software Testing: Manual Testing


- Requirement analysis and understanding the Functional Requirements

- Raising Clarifications and getting it clarified through client

- Preparing Test Scenarios and Test Cases

- Involved in Smoke Testing, System Testing and Regression Testing

- Defect logging, tracking and reporting using QC

Education and Training

Masters of Software Engineering 2014

Concordia University, Montreal, QC

Bachelors in Computer Science2006

Rohtak University, India

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