Customer Service High School

Peter Evans

*** ***** *** ***** ******, Los Angeles, CA 90013 • 213-***-**** • ********@*****.***

Summary of Skills

Over 10 years of skilled and comprehensive, experience as an Security Officer in a variety of professional settings including supervisory roles

Solid experience in promoting a safe environment for staff and customers as well as the ability to respond quickly to situations

Self-motivated and able to complete tasks with little or no supervision

Professional Experience

Proactively ensure the protection of people, property as well as merchandise that creates a safe and comfortable working environment for both employees and visitors.

Patrol the assigned area for scheduled periods in order to prevent and detect security issues.

Complete daily activity reports by recording observations, interviewing witnesses, occurrences, and surveillance activities.

Conduct searches of personnel, vehicles and bags as well as answer queries from visitors and employees.

Monitor and operate CCTV cameras and other security recording systems.

Promptly answered alarms and investigated disturbances as well as called police and fire departments.

Warned persons of rule infractions and violations.

Provide escort duties for assigned staff at night as well as escort individuals off the premises.

Professional and correct radio voice procedure and work as a liaison with the emergency services, police, ambulance and fire service.

Check and validate visitor identification in order to guarantee that unauthorized personnel do not enter assigned restricted areas.

Supervise and trained new hire employees in correct job procedures as well as on-going assistance.

Employment History

Customer Service and Janitorial February 2016 to April 2016

Disneyland Resort, Anaheim, CA

Case Management December 2014 to December 2015

HOGAR, Inc. Supportive Employment Program, Bronx, NY

Security and Bank Drop January 2010 to November 2014

Arms House, Brooklyn, NY

Construction Maintenance April 2006 to December 2009

Brown Construction, Brooklyn, NY

Entertainment Coordinator July 2005 to February 2006

Breezes Curacao, Punda, Curacao

Entertainment Representative and Security August 2002 to August 2005

Residence of Zelpha Pindeo, Kingston, Jamaica

Manager February 2003 to February 2004

Fantasia Dance Company, Kingston, Jamaica

Education and Professional Development

Atlas Protection Ltd., Kingston, Jamaica

Security Officer Training including K-9, CPR and First Aid

Norman Manley High School, Kingston, Jamaica

High School Diploma

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