IT & programming coordinator

José Manuel Pérez Bolívar

**/**/**** (** years old)

I.D.: V – 16972110

Caracas, Venezuela

+58-412-*******/+58-212-*******

******@*****.***

https://linkedin.com/in/jose-perez-145ab9109

Languages: Spanish - Native language

English - Fluent

French - Intermediate

Summary

Highly skilled IT professional and project manager. Team coordinator oriented to developing web services and supporting users, backend services and front end interfaces. Experienced in customer service and technical solutions to optimize tasks. Trained and certified to work with high end hardware, server side and end-point, computing and networking. Abilities to test, compare and implement branded proprietary and open source software to find optimal solutions for projects with budgets depending on business needs and expectations.

Knowledge

Languages: C#, ASP, HTML, JavaScript, PHP, JAVA, Python, LUA, Delphi.

Frameworks: ASP.NET, CodeIgniter, CakePHP, Symfony, Prototype, JQuery, 960 Grid System, Angular.js, Node.js, Phonegap.

Software and technologies: Microsoft Hyper-V, Microsoft Dynamics CRM, Microsoft IIS, Microsoft Project, Microsoft Office 365, IBM BPM, IBM Tivoli Storage Manager, IBM Tivoli Storage Manager FastBack, VMware Horizon -View, Mirage, Workspace-, VMware vSphere, Citrix Xenserver, Apache, Nginx, Lighttpd. OrangeScrum, OpenProject, Kanboard.

Platforms/OS: Windows -XP, 2000, Vista, 7, 2008 Server, 2012 server r2-, Ubuntu -X, K, Vanilla-, CentOS -6, 7-, Debian -6, 7, 8 -, Mac OS x -10.5, …, 10.11-.

Databases: SQL Server -2008, 2008 R2, 2012-, MySQL, PostgreSQL, MariaDB, DB2, Oracle

Hardware: Cisco Servers B-Series, Cisco Servers C-Series, Cisco Campus LAN Switches -Access, Compact, Core/Distribution (Catalyst)-, Cisco Data Center Switches -Nexus-, Cisco Data Center Network Management -Fabric-, IBM BladeCenter H, IBM Power System, IBM PureFlex.

Networking: LAN, WLAN, PAN, VPN, WAN, EPN, Internet Protocol Suite -TCP/IPv4, Telnet, SSH, FTP, SFTP, NFS, DNS, SNMP, DHCP, XMPP, TLS/SSL, POP/IMAP, HTTP-.

Sales: Technical sales, client and account management, Post sales attention, Technical plan and investigation.

Professional experience

Profexor.com LLC

(Informatics/Technology)

IT and programming coordinator

Jul. 2016 - Current

Venezuela

Profexor.com e-learning based language and target for spanish audience needed a team coordinator to fully manage the contractors, freelancers and main development resources to produce high quality deliverable media content, upgrade site and plan interactions. Complex database and server structure deployed on Dev and Production means versioning and documentation oriented planning on this project. Main recruiter for new developers to join the IT team.

Building and recruiting the new Dev team.

Screen Media Group

(Informatics/Technology)

IT and programming coordinator

Apr. 2016 - Jul. 2016

Venezuela

This role came with two expectations directly from the management. The developer team needed a plan to pack and compile many functionalities done by different programmers along a couple of years and to create a work agenda inside a road map for year-round versioning. I planned quick tasks with the team and assigned responsibilities to achieve the materialization of the main tool, branded and made in-house, for new web deployments.

Roles:

●Planning development proposals for production.

●Project planning for DevOps.

●Managing and controlling DevOps activities.

●Pack deliverable material for production on client projects.

In charge of 5 team members.

Grupo EIG Multimedia SL

(Informatics/Technology)

IT and programming coordinator

Apr. 2014 - Mar. 2016

Venezuela/Spain

The office in Caracas required a managing role who could find talents in IT and programming to be in charge of the two main news sites’ 24/7 maintenance and to develop new functionalities, including a proper user interface and sales of the digital product online. I took charge and recruited four additional developers and one additional IT technician to meet the challenges, from facing upgrades in-house for networking and policies, to deploying a private cloud on a proposed private server, which grew along time to become the main communication and sharing tool for digital content to the editorial team for Caracas/Madrid production. Along the way, I led the developers team to create both web sites, improving versions yearly and making the first version of their apps, both for Android and iOS.

Roles:

●Developed and maintained web environment apps and services.

●Managed two international news sites together with the team.

●Head of IT for the offices in Caracas/Madrid.

●Year round planification for development resources.

Recruited 6 team members and in charge of the area.

I managed an annual budget per year (2 budgets – 2 areas).

TEM Tecnología en Movimiento 1012, C.A.

(Informatics/Technology)

Pre and post-sales engineer

Jan. 2013 - Apr. 2014

Venezuela

In this position, I gained experience in the account management and top-level client service areas.

I contributed to the technical implementation area by designing sales presentations, and I also conducted researches about new technologies to attend and provide solutions to client requirements, in order to integrate them to the datacenters and networks. I evolved successfully from a technical engineering position to a technical pre and post sales services position.

Main responsibilities:

●Researched technologies and tech solutions for several clients upon request before submitting price quotations.

●Designed and presented software solutions and development of projects.

●Designed proposals and solutions to implement in datacenters and networks.

●Managing the small business server (Cloud, backup, fileshare).

●Migrated simple services for the corporate email hosting and web hosting.

●Managed accounts and clients.

●Delivered, formalized and closed sales.

Recruited and In charge of 1 person.

Inabio (Instituto Nacional de Bioingeniería)

(Information and Research)

Intern

Mar. 2010 - Jun. 2010

Venezuela

Main responsibilities:

●Configuration, programming and maintaining 2 websites.

●Technical assistant of the supervisor engineer assigned.

●Technical support to graduate students (thesis) and other interns.

Serviweb Josman, C.A.

(Informatics/Technology)

Director - Programmer

Jan. 2009 - Current

Venezuela

I own this company and lead the IT, programming and design talents and resources and manage outsourcing projects.

Main responsibilities:

●Client acquisition.

●Talent recruitment.

Achievements:

●Long-term clients highly satisfied with projects delivered.

●Post sales maintenance contracts.

Recruited and in charge of 6 people.

Certifications

Project Management Simplified

Lynda.com, License 24FC02 - September 2016

CompTIA A+ (in process)

VMWare

VSP 5 - VSTP 5

IBM

IBM Introduction to Business Process Management

IBM Certified Specialist - PureFlex Technical Support V1

IBM Certified Specialist - System x Sales Fundamentals V7

IBM Certified Technical Sales Expert - Power Systems with POWER7 v1

IBM Certified Technical Sales Specialist - Power Systems with POWER7 and IBM i v1

IBM Certified Technical Sales Specialist - Power Systems with POWER7 and AIX v1

IBM Certified Specialist - Midrange Storage Technical Support V3

CISCO

Data Center DCUCI 5.0

CCNA Data Center DCICN 640-911

Education

Universidad Central de Venezuela

Electric Engineering

Venezuela

6th. Sem.

Colegio Francia - Lycée Français de Caracas

High School - Sciences

Venezuela

Additional skills

Office: Microsoft Suite & Open Office Suite

Graphic tools: Photography layout & editing

Management Software: Podio, Orange Scrum, CMS/CRM + ERP/BI different brands (Bitrix, dolibarr)

Photography

CONAC - Curso de fotografía. Conocimientos básicos sobre fotografía en blanco y negro, revelado clásico de laboratorio (Photography course. Basic knowledge on B&W photography, classic lab processing).

Oratory/ Leadership/ Speed reading

Instituto Intelectum – Taller de Oratoria, técnicas de estudio, lectura veloz y liderazgo (Oratory workshop, Studying techniques, Speed reading and leadership)

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