Customer Service High School

Sandra Miser

***************@*****.***

Phone Number: 901-***-****

Shipping and Receiving (Warehouse)

Willing to take on additional responsibilities and challenges

Works effectively as a team member

Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible

Work Experience

Sr Tax advisor

H&R Block

West Memphis, AR

December 1995-Present

Interview clients to obtain additional information on taxable income and deductible expenses and allowances

Use all appropriate adjustments, deductions, and credits to keep clients’ taxes to a minimum

Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables

Furnish taxpayers with sufficient information and advice to ensure correct tax form completion

Explain federal and state tax laws to individuals and companies

Review financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns

Dock Clerk

Reddy Ice

Oklahoma City, OK

July 2016-September 2016

Unload and unpack incoming shipments

Print manifest and load all company route trucks

Take daily inventory of all vaults

Maintain clean and safe dock area

Transport productss to processing, shipping, or storage areas, using fork;ift, or hand trucks

Documenting/Recording Information

Experience with: Email software, Microsoft Outlook, Pallet jacks, Safety shoes, Warehouse forklifts Inventory Auditor

Rgis

Oklahoma, OK

May 2016-August 2016

Documenting/Recording Information

Experience with: Scanners

Shipping Supervisor

Vintage Verandah

West Memphis, AR

April 1994-September 2001

Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy

Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes

Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials

Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter

Documenting/Recording Information

Making Decisions and Solving Problems

Experience with: Barcode labeling software, Barcode printers, Desktop computers, FedEx Ship Manager, Forklifts, Shrink wrap packaging vacuums, Taping machines, Universal Parcel Shipping UPS software

Receiving Clerk

Orgill Brothers

Memphis, TN

January 1991-April 1994

Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy

Record shipment data, such as weight, charges, damages, or discrepancies for reporting, accounting, or recordkeeping purposes

Handling and Moving Objects

Documenting/Recording Information

Experience with: Barcode labeling software, Barcode printers, Forklifts, Handheld bar code scanners, Handheld scanners

Education

High School Diploma or Equivalent, General Studies West Memphis high school

West Memphis, AR

Licenses & Certifications

Certified forklift operator - July 2016

Powered industrial truck operator

Contact this candidate