Customer Service Data Entry

Professional Summary

Skills

Work History

Education

TAHIRA NORWOOD

**** ***** **, *******, ** 95350 • Home: 209-***-**** • *************@*****.*** Administrative Assistant trained in front office skills, with emphasis in Microsoft Office software applications. Microsoft Word/Excel, Scheduling, Filing, Typing

(35wpm), Bookkeeping, Multi-line telephones, Business correspondence, 10 Key (10,000 dph).

Billing Specialist and Data Entry Clerk,

PBMS – Modesto, CA

Customer Service, data entry,soft collections,filing ICD-9 codes,CPT procedure codes,10 key, AMD software, and HIPAA compliant

Prepping and Coding Specialist, 06/2012 to 07/2013 Med-America – Modesto, CA

Preparing Charts to send to scanning for coding. Coding Charts daily on Lynx system, Diagnosis codes, procedure codes and E/M levels. HIPPA compliant.

Billing and Coding Specialist, 10/2009 to 06/2011

Cal-Med Central Billing – Modesto, CA

Provided excellent customer service, data entry, soft collections, filing, ICD-9 codes, CPT procedure codes, 10 key, CFO software, HIPPA compliant.

Sales Clerk, 11/2007 to 02/2009

Macy\'s – Modesto, CA

Provided excellent customer service, process cash, checks, credit/ATM transactions, process credit applications, and re-stock merchandise.

Customer Service Representative, 08/2007 to 11/2007 Restoration Hardware – Tracy, CA

Provided excellent customer service, data entry, and processed catalog orders. Effectively managed a high-volume of inbound and outbound customer calls. Addressed and resolved customer product complaints empathetically and professionally. Health Care Administration Certificate: Health Care Administration, October 2009 Western Career College - Stockton, CA

08/2013 to 12/2015

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