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Human Resources Customer Service

Fargo, North Dakota, United States
October 03, 2016

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**** **** ***. *., *****, ND 58102

H: 701-***-**** C: 701-***-**** SUMMARY OF QUALIFICATIONS

Team player oriented and able to work independently with minimal supervision

Experience and demonstrated skills in customer service, interpersonal skills, and time management

Outstanding skills in troubleshooting and diagnosing issues

Known for accuracy, attention to detail, following written and oral directions, and timely attendance

Open to learning new skills and highly interested in keeping current as technology changes EDUCATION

Minnesota State Community and Technical College (M State) Moorhead MN

Associate of Applied Science - Human Resources, Anticipated December 2016

Associate of Applied Science - Construction Management Degree, December 2015

Diploma - Refrigeration and Air Conditioning, 1995 HR COURSE HIGHLIGHTS

Training and Development Spring 2016

Created a training session to help other students set up a LinkedIn account

Researched and presented best practices for using LinkedIn as a networking and job seeking tool Safety Management Fall 2015

Examined general OSHA rules and regulations and their applications to the construction industry

Evaluated safety and health management responsibilities on job sites

Identified various types of construction safety and health hazards and means of hazard mitigation Related Coursework

Human Resource Management

Employee Processes

Benefits Administration

Policy Administration

Wage/Salary Administration

Employee/Labor Relations


Minnesota State Community and Technical College Moorhead, MN Career Services Intern July 2016 - Present

Organize and create an employer database

Guide students to write an effective resume

Assist students to navigate job search sites and find employment

Market and run job fairs and campus career events Industrial Builders West Fargo, ND

Safety Intern May - June 2015

Updated material safety data sheet to new Global Harmonized System safety data sheet

Attended pre-construction safety meetings and created storm water pollution prevention plans PROFESSIONAL ASSOCIATIONS & CERTIFICATIONS

Fargo Moorhead Human Resources Association, Sept. 2015-Present

Northern Region Association of Safety Professionals, Dec. 2013 - Present

OSHA Certified (10 & 30 Hr.)

Universal EPA Certification


Journeyman HVAC Service and Installation - Peterson Mechanical, Fargo, ND, 1995-2013

Sargent E-5 - North Dakota Army National Guard, Mayville, ND, 1988-2000

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