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Customer Service Sales

Location:
Easley, South Carolina, United States
Posted:
October 03, 2016

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Resume:

CAREER OVERVIEW

CORE STRENGTHS

ACCOMPLISHMENTS

WORK EXPERIENCE

TANYA WASHINGTON

*** ****** **, ******, ** 29642 C: 864-***-**** acwv7u@r.postjobfree.com Customer Service Representative motivated to maintain customer satisfaction and contribute to company success with proven ability to establish rapport with clients. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.

Strong organizational skills

Active listening skills

Seasoned in conflict resolution

Customer service expert

Sharp problem solver

Courteous demeanor

Energetic work attitude

Telephone inquiries specialist

Sales

Consistently generated additional revenue through skilled sales techniques.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

10/2006 Customer Service Specialist/Technical Support Gannett Greenville, SC

Achieved high sales percentage with consultative, value-focused customer service approach.

Earned “Top Seller” for two consecutive quarters in [2013]. Developed highly empathetic client relationships and earned reputation for exceeding sales goals.

Cross-trained and provided back-up for other customer service representatives when needed.

Managed quality communication, customer support and product representation for each client.

05/1998 to 09/2006 Customer Service/Sales Associate MCI Greenville, SC

Guaranteed positive customer experiences and resolved all customer complaints.

Regularly sought opportunities to up sell and add on additional services. Generated leads for new sales through telephone and email contact with customers.



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