TOMMYGOSS
CONTACT
acwv7k@r.postjobfree.com
Houston, Texas 77072
BUSINESS OFFICESPECIALIST ADMINISTRATIVEPROFESSIONAL EXPERIENCE
Representative II/ PharmacyTech.
XeroxCallCenter
January 2016 - Jun 2016
Work with customers to resolve inquiries
Takes inbound/ outbound calls to approve deny or dismiss patients medicine
Receive, review and input both paper and electronicdata into Medhoc system
Maintain highest level of confidentiality regarding personal data of patients Dockworker
FedExFreight
November 2013 - Feb 2016
Verify documentation matches freight description
Drive forklift and pallet jack
Secure freight inside trailers and repair damaged freight when necessary
Perform other dutiesas required
Night Stocker
Wal-Mart Stores, Inc.
February 2012 - March 2012
Helping to get store prepared every night for next morning's and day's customers
Process freight, create newdisplays on end caps and fill shelves with merchandise
Stockmerchandise so that shelves appear full and neat
Use pallet jacks to transport pallets of stock from one location to another Market ResearchTelephone Interviewer
Creative Consumer Research
February 2010 - May 2010
Received inbound/ outbound calls to collect market research data
Conducted face to face surveys in Austin, TX
Recorded accurate and thorough answers via paper or using computer software
Provided a high levelof customer service
Shift Leader
Papa John's Pizza
August 2007 - February 2015
Supervise shift/work area
Train newhires on company policies/ business procedures and pizza preparation
Handle cash and maintain inventory
Build an atmosphere of team work, energy, and fun and provide feedback to leadership on daily progress
SUMMARY
I am seeking employment in a challenging environment where I can use my talents to deliver value added results to your organizations objectives. Gifted with the ability to learn the new things and concepts quickly, I am also skilled at prioritizing daily work as well as multitasking.My goal is to learn and continue to grow. In me, you will find a team player who wants and enjoys learning new things and taking all that has been learned and use it to benefit the company. EDUCATION
Diploma
Alief Elsik High School
Houston, TX77072
SKILLS
Microsoft Office Suite
Data Entry
Customer Service
Quick Learner
Critical Thinking/ Problem Solving
Ability to operate forklift and
pallet jack
Strong organizational skills
Strong interpersonal skills
Types 40 wpm
Ability to work with clients to
resolve inquiries
Dedicated teamplayer
Ability to operate office
equipment
Ability to safely handle loading
and unloading equipment
CERTIFICATIONS
Forklift Certification