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Customer Service Microsoft Office

United States
October 03, 2016

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***** ******** ****** #***

Houston, Texas 77072


Representative II/ PharmacyTech.


January 2016 - Jun 2016

Work with customers to resolve inquiries

Takes inbound/ outbound calls to approve deny or dismiss patients medicine

Receive, review and input both paper and electronicdata into Medhoc system

Maintain highest level of confidentiality regarding personal data of patients Dockworker


November 2013 - Feb 2016

Verify documentation matches freight description

Drive forklift and pallet jack

Secure freight inside trailers and repair damaged freight when necessary

Perform other dutiesas required

Night Stocker

Wal-Mart Stores, Inc.

February 2012 - March 2012

Helping to get store prepared every night for next morning's and day's customers

Process freight, create newdisplays on end caps and fill shelves with merchandise

Stockmerchandise so that shelves appear full and neat

Use pallet jacks to transport pallets of stock from one location to another Market ResearchTelephone Interviewer

Creative Consumer Research

February 2010 - May 2010

Received inbound/ outbound calls to collect market research data

Conducted face to face surveys in Austin, TX

Recorded accurate and thorough answers via paper or using computer software

Provided a high levelof customer service

Shift Leader

Papa John's Pizza

August 2007 - February 2015

Supervise shift/work area

Train newhires on company policies/ business procedures and pizza preparation

Handle cash and maintain inventory

Build an atmosphere of team work, energy, and fun and provide feedback to leadership on daily progress


I am seeking employment in a challenging environment where I can use my talents to deliver value added results to your organizations objectives. Gifted with the ability to learn the new things and concepts quickly, I am also skilled at prioritizing daily work as well as multitasking.My goal is to learn and continue to grow. In me, you will find a team player who wants and enjoys learning new things and taking all that has been learned and use it to benefit the company. EDUCATION


Alief Elsik High School

Houston, TX77072


Microsoft Office Suite

Data Entry

Customer Service

Quick Learner

Critical Thinking/ Problem Solving

Ability to operate forklift and

pallet jack

Strong organizational skills

Strong interpersonal skills

Types 40 wpm

Ability to work with clients to

resolve inquiries

Dedicated teamplayer

Ability to operate office


Ability to safely handle loading

and unloading equipment


Forklift Certification

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