Sign in

Computer Science Engineer

Mississauga, Ontario, Canada
October 03, 2016

Contact this candidate



Sowndarya N (Legally Authorized to work in Canada)

Phone: +1-647-***-**** / +1-365-***-****


Career Objective:

To work in an organization of global repute and contribute positively towards its growth, as well as gain more knowledge and idea on the latest trending technologies.

Employment History:

Over 4 years of IT experience, working as a Senior Consultant(DEVOPS) for Cloud Application of SAP as well as release Engineer specializing in Apache Tomcat and Jboss.

October 2012 to November 2013 – (11 months)

Employer: Acropetal Technologies Ltd.

December 2013 to till date

Employer: Bristlecone

Client Location: SAP Labs

Designation: Senior Consultant (Devops)

Project:Success factors Data Center Operations (SFSF)

Description: The project involves production and application support on various modules of SFSF like LMS and BizX.


Providing process improvements steps for environmental issues.

Troubleshooting Apache Tomcat and Jboss application servers.

Depth analysis of application logs and finding the root cause of the issue.

Working on FTP issues.

Analyzing thread and heap dumps to find the root cause of the issue and find the engineering defects to get the issues resolved in the next upgrades.

Fixing Patch upgrades issues.

Solving issues on Jobs and reports processing running on various servers.

Monitor System Performance Parameters using various commands.

Identify the issues cause in Database tables and make necessary changes.

Schedule various regular, periodic queue tasks/jobs by using crontab and monitoring crons.

Administration and trouble shooting skills on File Systems.

Worked on patch deployments.

Configuring and troubleshooting the Single Sign On (SSO) Issues on customer and shib servers end.

Troubleshooting Server and Database Connection Problems.

Icontent server administration and troubleshoot the issues.

Involved on standardization of the LMS Application environment.

Configure of servers in monitoring tools like sitescope, Solarwinds, pingdom and alerts for Zabbix.

Creating Solr index and troubleshooting related issues.

Hands on experience in monitoring 3 tier architecture with web, app and database layers, with different monitoring tools and ensure 100 % up time.

Creating of new company instance/customer setup.

Remote Administration – SSH, Putty, Telnet, FTP.

Experienced in Shell scripting.



Shell Scripting

Core java


Tools used for Monitoring Activities (Server Side):

SiteScope (HP) (Application Level Monitoring)

Zabbix (OS level monitoring)

Pingdom (URL and Transactional Monitoring)

SPC (Incidents)

Jira ( Ticketing tool)

Optier and splunk

Tools used for SAASOPS/Release Engineering:

Mercurial (Tortoise WorkBench)



Tools Used For Administration of Oracle RDBMS:

SQL Developer

Key Strengths:

Efficient planning, documentation and coordination of activities

Good communication skills

Ability to lead a team

Amicable behavior

Academic Qualification:

B.E (Computer Science) from Maharaja Institute of Technology, Mysore.

Personal Profile:

Name Sowndarya N

Date of Birth 22 May 1990

Gender Female

Nationality Indian

Current Location Toronto, Canada


I hereby declare that all the information provided above is accurate and true to the best of my knowledge.



Contact this candidate