Customer Service High School

P.O. Box ****, Lilburn, Georgia 770-***-**** ***************@*****.***

Maureen L. Shedrick

Objective

Service oriented Bus Operator with 9 years background in transportation. Core competencies include customer service, safety awards and all around team player, as well as excellent communication and time management skills. Handle tasks with accuracy and efficacy.

Experience

2/2013 - Present

Mega Bus

Norcross, Ga.

Motor Coach Operator

Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride.

Inspect vehicles; check gas, oil, and water levels prior to departure.

Maintain cleanliness of bus, or motor coach.

Load and unload baggage, report delays, or accidents.

Assist passengers, such as elderly, or disabled individuals on and off the bus, answer questions concerning bus schedules and routes.

Handle passenger emergencies or disruptions.

10/2005 – 2/2013

Gwinnett County Public Schools

Lawrenceville, Ga.

Driver/Dispatch Team Lead

Transport students to and from schools.

Maintain order among students during trip to ensure safety.

Follow safety rules as students’ board and exit bus or cross streets near stops.

Followed strict time schedules when picking and dropping students off.

Daily inspected bus, and safety equipment.

Kept bus interiors clean for passengers.

10/1996 – 10/2006

Doraville Parks & Recreation

Doraville, Ga.

Office Assistant

Maintain scheduling and event calendars

Operate office equipment, such as fax machines, copiers, or phone systems, and arrange for repairs when equipment malfunctions.

Set up and manage paper or electronic filing systems, recording information, and updating paperwork. Maintaining documents; attendance records, correspondence, or other materials.

Greet visitors or callers, handle their inquiries or direct them to the appropriate person.

Spruce Creek Sr. High School

Port Orange, Fl.

Diploma – 1979

Albany State College (1979-1980)

Skills / Accomplishments

Cheer Director / Cheerleading Coach: Grand Champions, first & second place 1998-Present.

Strong Leadership skills / General office skills / CDL license/Microsoft Word / Electric Pallet Jack.

High School: President of the PUSH Club / Chef Club / Home Economics Leader.

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