Customer Service Representative

FAREENA KHAN

Tel: 647-***-**** Email: **************@*****.*** Address: 1 Vanderpool Crescent, Brampton, ON, L6P 3W9 Canada

SUMMARY

An ambitious and results-driven individual with strong academic credentials combined with the ability to adapt and learn at a fast pace. Possess strong leadership skills along with the ability to deal creatively with problems/issues and interact effectively with colleagues, clients and employers.

EDUCATION:

2005-2010: High School Diploma: I did 9 subjects and I passed all successfully, 4 of which were Business related subjects in which I earned Grade A: English Language, Social Studies, Principles of Business and Office Administration. These subjects allowed me to have experience and general knowledge in the business field.

2010: Microcomputer Studies Certificates: Proficient in: Windows & Microsoft Office Essentials, MS Word, MS Excel, MS Access and MS Project

2012: PSW Certificate: Certified Personal Support Worker: Guyana Training College For International Skills

2015: First Aid/CPR/AED Certificate: St. John's Ambulance Canada

WORK EXPERIENCE:

2012-2013: Customer Service Representative at Nigel's Supermarket, Georgetown, Guyana.

2014-2016: Worked as a Live in Caregiver/Personal Support Worker(PSW)/Brampton, ON.

Duties: Caring for 3 children below the ages of 10 years old, took care of their personal needs, hygiene, diet, companionship. Also meal preparation and housekeeping.

Also has experience in caring for people with Dementia, physical and mental disabilities.

My skills and experience allows me to be able to work in both healthcare field and business related field.

References upon request.

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