Customer Service Data Entry
Resume:
Deanna L. Jennings
**** ******** ** *** **, Kalispell, Montana
Phone: 334-***-****, Email: acwu82@r.postjobfree.com
Objective
To find a career in my field so I can help others and establish myself in a strong growing community.
Highlights
Experienced in Mathematics
Customer service
Typing
Basic clerical skills
Basic knowledge of Quickbooks
Data entry
Some bookkeeping
Experienced with IT to include Microsoft Word, Excel, Adobe, and Outlook
Honors and Activities
Venture Scout from 2008-2012
Awarded the Chancellor’s Scholarship in 2009
Chancellor’s List
Dean’s List
Venture Scout Leader from 2012 – 2014
Graduated Cum Laude in 2013
Teaching Experience
Teacher/Tutor: 8/2014 to 5/2016
Sylvan Learning Center, Montgomery, AL
Teach middle school and high school math
Tutor Algebra 1-Calculus
Tutor Physics and college Statistics
Prepare lesson plans and grade assignments
Private Tutor: 1/2010 to 5/2016
Montgomery, AL
Tutor two to four students per school year. Taught math such as Geometry, Algebra, and Calculus. On average brought students up two letter grades from where they were.
At the end of each meeting, homework is completed and they are adequately prepared for tests.
Teaching: 1/2013 to 5/2013
Montgomery, AL
Taught one of my siblings for one semester of his high school year. I set up his lesson schedule, gave him homework and tests, graded his homework and test, and helped him with any questions he had about any of his subjects.
Teaching Dance: 1/2006-5/2009
Montgomery, AL
Assisted teaching young children dance and privately taught dance to an older girl. I came up with dance combinations and choreography for recitals and corrected her technique.
Experience
Customer Service Representative: 68/2016-present
Aaron’s, Kalispell, MT
File papers
Clean office and showroom
Help set up showroom
Sell furniture, electronics, and appliances
Process files and input info in computer
Set up agreements and take payments
Cashier: 6/2016-8/2016
Walmart, Kalispell, MT
Checkout customers in speedy transactions while maintaining a low error percentage during scanning
Make change and count money back after transactions
Greet customers and thank them
Keep my register area clean.
Help customers find what their items
Supervising Agent: 7/2015-11/2015
Liberty National Life Insurance, Montgomery, AL
Call clients and referrals
Set up appointments and sell life insurance
Meet at the Clients home and go through presentation with them
Train my team members and help them
Call and schedule interviews
Conduct interviews for open positions at the office
Receptionist: 8/2013-8/2014
Diamond, Carmichael, Gary, Patterson & Duke, P.A., Montgomery, AL
Answer the phone and the door
Assemble files, and order supplies for the office
Copy, scan, and file documents
Prepare files for taxes
Data Entry
Bookkeeping
Student Temp: 1/2010-4/2013
U.S. Dept. of Agriculture Rural Development, Montgomery, AL
Answer phones
Type up written notes
Filed papers
Completed various tasks as instructed by supervisor
Cashier: 1/2010-3/2011
Lifeway Christian Bookstores, Montgomery, AL
Developed strong customer service skills based largely on company policies and procedures
Described use and operation of merchandise to customers
Receive and processed cash and credit payments for in-store purchases
Opened and closed the store, including counting cash, and opening and closing cash registers
Placed special merchandise orders for customers
Shared product knowledge with customers while making personal recommendations
Maintained friendly and professional customer interactions
Worked as a team member to provide the highest level of service ot customers
Education
Bachelors of Arts and Sciences
Mathematics Troy University, Troy, AL
Graduated May 2013
References
Joe Gary
Accountant Manager at Diamond, Carmichael, Gary, Patterson & Duke, P.A.
February 2007 – August 2008
475 South Hull Street
Montgomery, AL 36104
Barry Taylor
Administrative Programs Director at U.S. Department of Agriculture
January 2010 – April 2013
4121 Carmichael Road, Suite 601
Montgomery, AL 36106
Wilma Morgan
Friend of the family
19862 US Highway 331
Lapine, AL 36046
Carolyn Shelton
Friend of the family
811 Macon County Road
Cecil, AL 36013
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