Service Quality

oseph D Smith

acwu5f@r.postjobfree.com **** S.15th Ave. Minneapolis,MN 554**-***-*** 8931

Skills and Experience:

More than 11 years of experience as a creative, resourceful, and productive chemist.

Continually looks for and finds improvements in processes and practical solutions to increase efficiency.

Dependable, flexible, thorough, diligent and quality-minded.

Strong ability to coach, mentor and train individuals into high performance teams.

At American Indian OIC:

Nine month intensive course in computer service technology.

Classes included Access, Excel, PC Architecture, Operating Systems, Client-Server relations, Linux basics, and Security.

Also volunteered at Free Geek: building, testing, loading PC’s, etc.

At Oak Park Community Center

Helped people with PC/Internet/resume issues, processed documents, etc.

At US Transformers

11 years’ experience in analytical chemistry

Became experienced problem solver with analytical and research skills

Developed more efficient analytical protocols, thus increasing productivity

Developed and built nickel GC columns, which did not break like factory glass columns, gave better resolution, and were cheaper too

Repaired automatic sample injector with filament tape and paper clip, saving $1100 service call

Experienced with hazardous waste, including PCB and sulfuric acid

Found a way to save a good deal of money on toxic waste disposal

Got some experience with HPLC, UV-VIS etc. (NMR, GC-MS in grad school)

At Royal Cement

Directed lab technicians as acting head chemist

Trained technicians in X-ray, free-lime, mortar strength and other tests

Achieved product quality above ASTM standards and ahead of schedule

Maintained high quality output with no cement failing to meet specs

Performed numerous and sophisticated tests on Portland cement powder: X-ray diffraction, free alkali, fineness of grind, setup rate, shrinkage, etc.

Developed improved analytical methods for better efficiency

Other Experience:

Rehabilitated a large ornate Victorian home

Volunteer carpentry with Habitat for Humanity usually 2 days a week, 2009-14

Plant and tend flower beds at senior housing building

Help at C.E.S. food shelf one day a week

Currently working as caretaker of senior housing apartment building, 2014-2016

Education

Nine month Computer Technical Service course at Takoda Institute/ American Indian OIC

BS, chemistry, University of Minnesota - Mankato

MS, thesis on toxicology and teratology of a PCB isomer, University of Minnesota - Mankato

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