Pharmacy Technician Customer Service
Resume:
Professional Summary
Licenses
Skill Highlights
Professional Experience
Education and Training
ASHLEY TEMPLE
**** ****** ***, ********, ** 80538 C: 970-***-**** *************@*****.*** Enthusiastic Certified Pharmacy Technician with a track record of maintaining positive relationships with patients, medical professionals, health care organizations and insurance providers. Have excellent data entry skills and telephone etiquette. Detail oriented and focused on accuracy and efficiency. Flexible in quickly mastering new technologies and information systems.
In good standing with the Colorado Board of Pharmacy Certification Number: 5901-0701-0174-381
BLS certified from AHA for the health
care provider
Abbreviations comprehension
Counting and pouring expertise
Relevant math skills
Ability to work independently and also
as a team
Inventory management
Strong decision-making ability
Retail pharmacy professional
experience
Sr. Certified Pharmacy Technician Apr 2011 to Current Walgreens - Loveland, Co
Enters new patient profiles and prescriptions into medication software program. Communicates directly with doctors' offices via telephone, fax and email. Provides friendly customer service at prescription drop-off and pick-up counters. Works closely with pharmacists and uses medication input software to safely and accurately dispense medication. Maintains drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders. Knowledge in many medications, abbreviations and sig code. Aware of the EHR system. Verifies and revises patient data and billing information. Able to input insurances and aware of guidelines of medicaid and medicare. Verifies accuracy and completeness of information on prescription and refill requests. Strictly maintains customer and patient confidentiality. As a result I feel I am a vital part in the pharmacy
GED, Pharmacy Technician Course 2010
Boston Reed College - Napa, CA, USA
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