Manager Store

Boutina Touil

**** ****** ****** 410-***-****

Windsor Mill, MD 21244 ********@*****.***

OBJECTIVE:

To utilize my passion for a challenge, my ambition for excellence, and my quest to learn and thrive in various business environments. In addition, help business organizations obtain their collaboration goals and objectives for the success and benefit of business enterprises.

EDUCATION:

Community College of Baltimore County Major: Hospitality Management

Catonsville, MD Associate of Applied Science Degree: 2013

EXPERIENCE:

JC Penney Optical. Columbia, MD. Store Manager. 2012-present

• Oversee all sales floor operations of the daily base

• Responsible for tracking sales, providing ongoing training of new products that increases sales to meet corporate goals

• Work collaboratively with the District Manager to manage monthly program changes and meet team expectations

• Adjust schedules

• Coach and manage the performance and development of optechs as needed

• Maintain strong knowledge of the latest technology as well as the latest optical lenses and frames to better serve customer’s needs

• Strong record of developing associates with long term retention

• Ensure integrity and strong working relationship with the host Department Store Manager by participating in the morning meeting and support every store event

Provident Bank. Ellicott City, MD. Teller. 2008-2010

• Cash handling/Daily ATM maintenance

• Performed services for customers such as ordering bank cards, cashing checks, personal money orders

• Exchanged foreign currency

Sears. Glen Burnie, MD. Operations Specialist. 2006-2008

• Handled all customer’s complaints and inquiries, answered telephone and prepared orders for dispatch

• Scheduled in home service for customers

• Ensures all appointments are scheduled accurately following department policies and procedures

Resolve any scheduling issues or concerns

SKILLS:

Fluent in writing and speaking Arabic

Able to create and write blogs (i.e., blogging about and reviewing cosmetic products)

Proficient in Microsoft Office Suite

Contact this candidate