Customer Service Representative

Teresa Weakley Tucson, Arizona, *****

***********@*****.*** 520-***-****

OBJECTIVE

Seeking a full or part time job with a well established and reputable customer service based organization, where skills and experience will be utilized to contribute to the continued success of the company. Highlights

Excellent customer service as demonstrated by courteous and trustworthy interaction with customers.

Excellent communicator both orally and written

Work well independently and with others to meet deadlines efficiently

Good eye for detail and well organized

Dedicated to learning new skills

Proficient with computer, fax and copier machines and multi-phone lines

Basic familiarity with Word and Excel 2010

Experience

Customer Service

Provided accurate, professional and prompt customer service to clients for over 10 years

Solicited sale of new and additional business and retail services and products

Opened and closed financial accounts of all types

Successfully handled cash in the amounts up to $100,000

Assisted with and processed all ATM deposits, Night Drops and incoming mail

Checked to ensure that appropriate changes were made to resolve customers' problems

Referred unresolved customer grievances to designated departments for further investigation

Used machines such as computer, check printers, money order machines, Point of Sale machine, multi line phones and cash dispensing machine

Custodial

Responsible for training new and existing co-workers in equipment and cleaning procedures

Knowledge of chemicals and machines used for upkeep of carpet and tile

Responsible for cleaning all public areas, fitting rooms, bathrooms, office and lunch room by removing trash, sweeping, mopping, dusting, cleaning all mirrors and windows in store, as well as store deep-clean projects

Worked directly with store management to ensure store was to standards

Organize and restock cart for next shift before shift ends

Completed and updated product inventory on a monthly basis Work History

Sun Van Tucson, Arizona 03/2015 to 12/2015

Driver of Para-transit vehicle

Eurest Services/Compass Group Holdings Tucson, Arizona 10/2012 to 10/2014 Lead Custodian

Wells Fargo Bank Tucson and Green Valley, Arizona 12/2008 to 10/2012 Bank Teller

Meriwest Credit Union Tucson, Arizona 01/2000 to 09/2008 Member Service Representative

Education

Rincon High School Tucson, Arizona Diploma

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