Customer Service Sales

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JUSTIN CELESTINE

**** **** ** *****, *********, VA 22206

Home: 917-***-**** - ********@*****.***

SUMMARY

Experienced medical professional with over 4 years' experience in the Healthcare field within areas of inside/outside sales, marketing, and customer service skills. Looking to gain experience into Physician Liaison/Sales and Marketing.

Relationship Builder Natural leader

Organized Strategic thinker

Competitive Marketing plan development

Passionate Graphic design

Focused Health and wellness expertise

Self motivated Strong interpersonal skills

Microsoft Office Energetic and driven

People-oriented Former college athlete in Cross Country & Track and Field

Industrial Rehab Specialist/ Work Hardening Coordinator CAM Physical Therapy – Laurel, MD

Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability. Monitored and recorded patient progress in response to therapy. Planned and administered a range of treatments and therapeutic exercise programs involving active and passive ranges of motion and muscle reeducation. Recorded detailed prognosis, treatment, responses and progress notes in patient charts. Aided and counseled patients adjusting to permanent physical disabilities. Physical Therapist Aide/Marketing & Sales Rep

Richmond and Ashland Physical Therapy – Richmond, VA Aided physical therapists by following their prescribed protocols and procedures. Educated patients by demonstrating proper use of equipment and exercise routines. Developed a marketing plan to attract new and old patients to increase profits. Developed and maintained relationships with physicians and their office staff, referring hospitals and community businesses to increase referrals.

Performed monthly inventory and maintained office and medical supply counts. Developed and implemented campaigns for email, online advertising, search engines and direct mail.

Boosted website traffic by 50 % by creating an integrated social media strategy. Formatted text and graphics for blog posts, newsletters and other materials. Planned the corporate annual summer and holiday events, which included team building-based activities.

Intern Athletic Trainer

University of Richmond Football – Richmond, VA

Operated Therapeutic Modalities of the training room for use on the injured football players. Aided in creating treatment programs for their injured athletes. Water Aerobics Instructor

VCU Recreational Sports – Richmond, VA

Taught group water exercise classes to diverse populations. Explained exercise modifications and contraindicated movements to participants with a history of injury.

Cultivated positive relationships with participants by interacting with them during group fitness classes.

Explained the use of exercise equipment to all participants, prioritizing safety at all times. ROFESSIONAL

KILLS

ORK ISTORY

08/2015 06/2016

01/2012 07/2015

08/2011 12/2011

05/2011 05/2012

05/2011 to 08/2011

06/2010 to 05/2012

EDUCATION

December 2011

Developed safe and effective exercise programs for all members. Intern Trainer

Simply Fit – Richmond, VA

Advocated as a trainer and group exercise instructor. Developed safe and effective exercise programs for all members. Planned several workouts for fitness instructors to use during their boot camp sessions. Membership Coordinator Assistant

VCU Recreational Sports – Richmond, VA

Helped staffed the membership assistant positions at Cary St and MCV Gym by coordinating and conducting interviews.

Reconciled of payroll deductions and financial statements of VCU Recreational Sports for over 10,000 members.

Addressed and resolved general payroll-related inquires. Processed cash and credit payments rapidly and accurately. Responded to all customer inquiries thoroughly and professionally. Generated invoices upon receipt of billing information and tracked collection progress. Bachelor of Science: Health, Phys Ed, and Clinical Exercise Science w/ minor in Psychology Virginia Commonwealth University - Richmond, VA

Coursework in Kinesiology, Health and Wellness

Coursework in Biology and Health Sciences

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