Customer Service Pharmacy Technician

Shiju.Thomas

***** ********** **,

Hurst, Tx-****3

Ph-972-***-****

Certified Pharmacy Technician offering more than three years of experience within a leading national drugstore chain and a small community pharmacy. Dedicated, hard-working and reliable professional who maintains a focus on accuracy and delivers courteous service at all times.

RELEVANT SKILLS

Prescription Processing

Pharmaceutical Calculations

Medical & Pharmaceutical Terminology

Drug Classifications & Safety

Medication Inventory Management

FDA Compliance

Medicare, Medicaid & Insurance Claims Processing

Customer Service/Customer Relations

PROFESSIONAL EXPERIENCE

Walgreens Pharmacy

Pharmacy Technician,05 /2002 To 07/2003

Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions for approval by pharmacists.

Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug selection, prescription interpretation and insurance billing.

Research and resolve dosage conflicts, potentially harmful drug interactions, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.

Walgreens Pharmacy

Pharmacy tech Trainee 11/2000 To 07/2002

Completed practicum at DEF Pharmacy and subsequently offered enrollment in formal training program followed by full-time employment.

Worked alongside licensed pharmacists to provide excellent service within high-volume retail setting.

Helped migrate pharmacy to new patient records system – transferred hundreds of profiles to database and trained several coworkers on new system.

EDUCATION

Diploma In Pharmacy

East west college of pharmacy,Karnataka,Banglore,India

CERTIFICATIONS

Certified Pharmacy Technician Cpht Since 2002

RECENT WORKSHOPS COMPLETED:

Inventory Management, Compounding, Automated Devices for Dispensing Drugs.

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