Matthew Hallex

703-***-**** acwtqd@r.postjobfree.com

Professional Summary

Highly adaptable IT Professional with an eye for detail and problem solving. Active listener and confident speaker with a positive attitude/image. Has strong planning skills and proficient in multitasking. Is able to assess and evaluate situations effectively and identify critical issues quickly and accurately.

Skills and Proficiencies

Customer/Desktop Support

Data Backup & Migration

Installation of Hardware/Software

Diagnosing & Troubleshooting Hardware/Software

Technical familiarity with Windows, Mac, & Linux OS

Technical familiarity with iOS & Android

MS Office Suite (Word, Excel, PowerPoint, etc.)

Lenel OnGuard Access Permissions software

Operate radio or telephone equipment and/or console monitors as well as CCTV

CompTIA A+ Certification

Work Experience

Upscale Security Officer – G4S Secure Solutions 2013 – Present

NTTA Communications Data Center, Sterling, VA (November 2014 – Present)

Create and manage Access Profiles in Lenel systems to all authorized personnel for the East Coast

Configure and monitor CCTV systems for any abnormalities within the facility

Verify approved access via Outlook and ticketing system for all individuals requesting access

Interact with an average of 40 technicians on site during standard business hours

Synnex Warehouse, Chantilly, VA (December 2013 – November 2014)

Performed incident detection and mitigation requirements such as checking security system integrity

Provided assistance, directions, and support to employees and visitors in a courteous and professional manner

Quickly responded to events of varying security including high severity such as breaches, life threatening events, and natural disasters

Security Supervisor – G4S Secure Solutions 2013

Amazon Distribution, Ashburn, VA (August 2013 – December 2013)

Scheduled the work and duties of all on-site security personnel

Assisted the HR department in the reconciling of staff wages and payroll issues

Trained all security personnel to the specifications of both Amazon and G4S

Created and managed Access Profiles in Lenel OnGuard systems for all building personnel

Master Security Officer / 5 Star – AlliedBarton Security Services LLC 2009 – 2013

Amazon Distribution, Ashburn, VA (June 2013 – August 2013)

Created and managed Access Profiles in Lenel OnGuard systems for all building personnel

Interacted with an average of 100 employees per day

Maintained and configured on-site hand-held and walkthrough metal detectors

AT&T Data Center, Ashburn, VA (May 2012 – May 2013)

Interacted with an average of 20 technicians on-site during standard business hours

Utilized AT&T ticketing system to verify approved access for all

Maintained complete inventory and documentation for all access badges

Provided assistance, directions, and support to employees and visitors in a courteous and professional manner

River Creek Gated Community, Leesburg, VA (April 2009 – May 2012)

Coordinated access approval with over 1100 residents

Helped identify security weaknesses and implement solutions alongside community HOA

Provided assistance and directions to all visitors when required

Controlled traffic to and from the houses and grounds through use of automated gates

Security Guard – SIMON Property Group 2007 - 2009

Leesburg Corner Premium Outlets, Leesburg, VA

Provided directions and assistance to all customers in a courteous and professional manner

Worked with mall management team to help implement new mall safety procedures

Responded to theft reports and worked with Police Officers to apprehend suspects

Controlled vehicle traffic on site, erected barricades, and removed severe weather obstacles from premises for customer’s safety

Training / Education

Per Scholas – Silver Springs, MD 2016

A+ Certification

Northern Virginia Community College – Sterling, VA 2008 – 2009

General Studies – Computer Science

Loudoun County High School – Leesburg, VA 2004 – 2007

Diploma

Monroe Technology Center – Leesburg, VA 2006 – 2007

Career and Technical Education

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