Customer Service Engineering
Resume:
MAGALLANES, ROSELLE B.
*** ********** **. **** *********** Palico 1, Imus Cavite
Contact no: 092******** Email:*****************@*****.***
PERSONAL PROFILE
A highly motivated individual and recently graduated in AutoCAD. Able to communicate effectively with work colleagues at all levels and performed multi-tasking work under pressure. Possessing a desire to gain expertise in various fields of engineering where I can utilize my skills and gained knowledge and to contribute all my knowledge that I have learned.
ACADEMIC QUALIFICATIONS
BESTECH May16- June25, 2016
Autocad
MAPUA INSTITUTE OF TECHNOLOGY 2008-2015
B.S Biological Engineering Student
OLIVAREZ COLLEGE 2004-2008
Highschool
TAMBO ELEMENTARY SCHOOL 1998-2004
WORKING EXPERIENCE
CFS Agent, IQORDasma Cavite Jan19, 2016- Aug 10, 2016
Duties:Performed basic troubleshooting, set payment arrangement, billing explanation, customer service, protect confidential information, collect unsettled bill.
TSR, TRANSCOMEdsaAugust 24, 2015- January15, 2016
Duties: Performed troubleshooting to internet and cable problems, add value to their services, documentation, protect confidential information, customer service, and scheduled appointment
Student Assistant 1sttermJuly7-17, 2014 2nd term October 1-11, 2014 3rd term January 5-13, 2015 4th term April 13-22, 2015 1st term July7-12, 2015
1st term July5-15, 2016
Duties: Performed as cashier at M.I.T treasury office during enrollment week. Performed accurate money counting, strictly following the guidelines in using checked and cards, guide them for other inquiries.
Student Assistant September 1-25, 2009
Duties: Distributed the evaluation sheet to the student according to the professor’s schedule. Ensured that all the faculty members were able to evaluate by the students.
SEMINARS/CONVENTION
DOST Convention (Philippines: A Science Nation Meeting Global Challenge), MOA SMX Convention Center July 27, 2014
Philippine BioEngineering Academic Conference and Expo, MapúaInstitute of Technology July 21 and 28, 2012
Seminar about Biofuel,MIT September 2009
Seminar about Bioindustries August 2008
SKILLS
Data gathering
Performing muti-tasking
AutoCAD
Time management
Encoding
Problem solving
Basic troubleshooting
MS PowerPoint/Word/Excel
Chemical Testing
Cost Analysis
REFERENCES
Carl Reiner Padua
BS Geology and Geological Engineering
Mapúa Institute of TechnologyIntra, Manila
KleintsonDabu
BS Electronics and Communication Engineering
Mapúa Institute of Technology Intra, Manila
Marineil Gomez
BS Biological Engineering Magna Cum laude
BS Chemistry Cum Laude
Mapúa Institute of Technology Intra, Manila
PERSONAL
Age: 24 years old
Gender: Female
Birthday: April 9, 1992
Nationality: Filipino
Religion: Catholic
Height: 5’3 ft
Weight: 106 lbs
Contact this candidate