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Customer Care Executive

Location:
Bengaluru, KA, 560017, India
Posted:
September 29, 2016

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Resume:

RESUME

Sanjay Nayak

Mob: 998*******

***/* **** **** *** cross empty street Hal 2nd stage kodihalli Bangalore 560007

MAIL: acwtou@r.postjobfree.com

Career objective: To be a part of competitive and challenging environment.

Qualification:

Bachelors in commerce from dharwad university-year 2007.

Post graduate diploma in multimedia and animations from arena multimedia Mangalore-year 2009.

Additional qualification:

Certificate Course in Tally under Info soft Computer Education of Computer Sciences.

Certificate Course in Communication & Personality Development.

Certificate Course in Basics under St. Joseph School.

Work Experience:

MANIPAL HOSPITALS BANGALORE

Billing Executive cum customer care executive year august-2010-january-2016

Facilitator-Customer Care at nightingales home care services

Responsibilities

Handling cash flow between various floors of hospital

Dealing with customer politely.

Handling payments by customer in form of cash, check.dd and credit cards & debit cards.

Keeping accurate records of cash and credit transactions.

Receiving phone calls from customers & prompting solutions for issue raised by customers regarding their bills.

Updating cash and credit registrar day to day activities.

Professional skills:

Ability to make effective communication to customers.

Excellent verbal and written skills.

Good knowledge of MS Office, MS Excel.

Greeting customers in a polite and friendly manner.

Excellent in cash handling.

Excellent In credit and debit card transactions including refunds.

Establishing a long term relationship with clients.

Personal Skills:

Excellent communicator.

Punctual and regular.

Excellent in cash dealings.

Well groomed.

Hobbies:

Travelling.

Playing games.

Reading auto magazines.

Personal data:

Name: Sanjay Nayak

Marital status : Married

D.O.B: 28TH SEPTEMBER 1986.

Languages spoken: English,hindi, kannada,Konkani.

Declaration:

I, Sanjay D. Nayak hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.



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