Medical Customer Service
Resume:
Alyesha Bell
Sacramento, CA 95823
***********@*****.***
Objective:
To obtain a position as a Medical Assistant with a facility in which I can utilize my understanding of advanced medical procedures and excellence in administration tasks in order to manager the facilities operation effectively.
Education:
Luther Burbank h.s Sacramento, ca
High school diploma
Carrington College California, Sacramento, CA
Medical Assisting Certificate Program
Acquired Skills:
Vital Signs CPT/ICD-9 Coding Patient Scheduling Inventory Control
Urinalysis Insurance Claims Sterilization Techniques Wearing Proper PPE
Venipuncture Audiometer Patient Positioning Wound care/ Bandaging
Injections Bookkeeping Hematology Testing Instrument Knowledge
EKG’s Tray Setups Medical Terminology Multiple Line Phone Coverage
Day Sheets HIPAA Compliant Puling/Preparing Files Snellen Chart(s)
PE Work-Ups Spirometer Patient Charting Customer Service
Awards & Certificates:
CPR Certificate (Current)
Medical Assisting Certificate
Related Experience
ASAP personal care, palmdale,CA Current
Check all cords and wires to make sure breathing machine works wipe down and keep clean
Change and keep all wounds and bed sores cleaned and dressed
Change and clean around trachea and inner cannula change gauze keep proper PPE
Suction out throat to make sure no sputum is left in lungs
Cook, do laundry changing soiled linen and under garments such as depends
Transport to medical appointments
Bathe and dress. Give medication when needed.
Tsai, An-Shyang MD, Sacramento, CA 2015
Medical Assisting Externship
•Administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed doctors and nursing staff to focus on the health concerns of their patients.
•Taking patient medical histories and vital signs, as well as in performing venipuncture’s, injections and various diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis and sigmoidoscopies).
•Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment.
Employment Experience:
McDonalds, Sacramento, CA – Crew Member 9/2013 – Present
• Greet customers on arrival
• Take orders and inform customers of new deals and upsizing option
• Clean and stock customer eating areas and equipment
• Deliver order information to kitchen and ensure order is filled correctly
• Transfer supplies and equipment between storage area and work areas
• Assist in the kitchen as substitute when available
• Trace and maintain inventory
Ms. Smith, Sacramento, CA – Senior Caregiver 2012
• Observed residents’ physical and mental conditions on a regular basis
• Assisted seniors to and from dining room and activities
• Took vital signs of residents
• Performed first aid and initiated emergency response procedures
• Bathe, dress and feed infants and children
• Perform light maintenance and cleaning duties
• Travel with family on trips and help with child control and cleaning duties
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