Customer Service Computer Science
Resume:
Charlotte, NC *****
***************@*****.***
Objective
To contribute to your organization's success through the use of exceptional customer service, managerial, and people skills, while advancing my career path within your company.
Education
Benedict College, Columbia, SC
Bachelor of Science in Computer Science, May 2009
GPA: 3.8
Work Experience
August - 2016 – August-2016(1 month)
Epic Consultant
Temple University Health System
Philadelphia Pennsylvania
May - 2016 – June 2016(2 months)
Epic Consultant
Methodist Health System
Houston Texas
April- 2016 – June -2016 (3 months)
Epic Consultant
Deaconess Hospital
Houston Texas
March 2016 – March 2016(1 month)
Epic Consultant
Baptist Health System
Birmingham Alabama
November 2015 – December 2016(2 months)
Epic Consultant
University Of Maryland
2008-Present WCI, LLC Charlotte, NC
Regional Supervisor
*Oversee employee work to ensure compliance with company policies, regulations, and safety guidelines.
* Prepare annual budget in coordination with department heads
*Conduct performance appraisal for staff
*To plan and finalize company rates after analyzing competitor prices
*Recruit, develop and retain talent required to operate the region
2014-Present Sunshine, LLC CLT Airport Charlotte, NC
Supervisor
*Proved multi- tasking abilities by scheduling and supervising staff, creating assignments, and productions sequences to meet production goals
*Lead a team of professionals to effectively deliver speedy yet accurate service to customers during rush hours.
*Effectively operated and managed a crew to diligently produce a satisfying product for the client.
*Enforced safety and sanitation regulation
2004-2008 What Ever It Takes Transmission, INC Charlotte, NC
Stocker
*Placed orders for supplies that are running low
*keep records on used and damaged stock
*Assist in unloading merchandise, signing off on shipments, and unwrapping, materials
*Replenished inventory and ensured customers received products
Background Summary Supporting EPIC
Epic system software with expertise in the use of the Hyperspace, Workspace Manipulation, Smart Tools Configuration; Smart Text, Phrase, Lists and Links
Relevant Course Work
C++ Programming Algorithm Design and Unix
Computer Programming I Computer Programming II
Visual Basic, NET Programming Data Structures
Programming Skills
Web development: PHP, XHTML, CSS
Languages: C, C++, Perl, Java, Microsoft.net
*Experience using systems such as MSP, LIV, ERNG, GEM, LPS, CPI, Pacer, ICMP, and
ERMLF/1HP workflow
*Proficient in using personal computer skills in such programs as Microsoft Windows,
Microsoft Word, Excel, Access, and PowerPoint
*Adequate knowledge of Internet Explorer and search engines such as Google, Yahoo,
and Bing
*Create and distribute a variety of reports using Access and Excel
*Software Technology, Healthcare IT, Change Management, Leadership,
Honors/Awards/Activities
Dean’s list
Benedict College Football team MVP
Pop Warner Youth Football coach
References Available Upon Request
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