MA. NAZARETH M. DELLOSA

Blk ** lot ** Mayfele St. South Spring Subd. Canlalay Biñan, Laguna

Contact #: 093********

Email add: acwtdl@r.postjobfree.com

WORK EXPERIENCE

Sales & Marketing Engineer

(Freelance)

Weathertech Refrigeration & Aircon Co.

May 02, 2016 - present

Establishing new, and maintaining existing, relationships with clients

Managing and interpreting customer requirements

Persuading clients that a product or service will best satisfy their needs

Answering & respond accordingly to customer queries and calculating client quotations

Negotiating tender and contract terms

Negotiating and closing sales by agreeing terms and conditions

Ensure customer satisfaction with timely product delivery and excellent after sales services.

Monitor and assess each client’s progress

Administering client accounts

Analyzing costs and sales

Preparing reports for head office

Recording and maintaining client contact data

Coordinating sales projects

Attending trade shows, conferences and other marketing events

Making technical presentations and demonstrating how a product will meet client needs

Providing pre-sales technical assistance and product education

Liaising with other members of the sales team and other technical experts

Solving client problems

Business Process Analyst

American International Group (AIG)

June 2013-January 2015

Collating, checking, cleaning, validating and analyzing data such as binder, quotation and application.

Provides assistance to the request (submission, bookings, renewals, cancellations and adjustments) of counterparts.

Research and analyze client requests.

Deal with client’s inquiries and additional request as required.

Develop an in-depth knowledge of all clients journal requests.

Achieve agreed targets.

Ensure the clients consistently receive service excellence in line with standards.

Use available resources to answer question prior to consulting manager/team leader.

Prepare reports and presention of the assigned system.

Secure client’s profile/accounts before renewal using different systems such as SAP, E-matrix, Renewal Rater, EStart, Emis and more.

Marketing Assistant

Jollibee Food Corp.

February 2010-March 2013

Manage and supervise all crew during store operation.

Ensure proper execution of SOP, safety and security during the store operation

Train new hires.

Create local store marketing promos for store’s additional sales.

Conduct Traffic Generator Survey and Customer Survey to know more about the market and monitor customer satisfaction.

Summarized and do analysis based on the data gathered with the following survey, address all issues and do corrective action plan.

Handles party inquiry and bulk orders.

Supervise all party celebration and bulk order (in-store/outside the store) to ensure customer satisfaction.

Do all reports regarding sales, inventory of toys and all other novelty items and submit it on time.

Counter/Cahier

Jollibee Food Corp.

September 2009 –February 2010

Smile and greet customers

Take the orders, do suggestive selling, receive payments.

Satisfy and delight the customers by providing excellent service.

EDUCATIONAL BACKGROUND:

Tertiary Bachelor of Science in Business Administration Major in Marketing Management

(2009-2013) Saint Francis Assisi College of San Pedro Laguna

Academic Excellence Awardee, Best in Feasibilty Study, Best in Documentation

Secondary Bulihan National High School

(2003-2007) Bulihan Silang, Cavite

Primary Bagong Buhay Elementary School

(1997-2003) Bulihan Silang, Cavite

SUMMARY OF SKILLS

Proficient skills on:

Microsoft Office Programs (Word, Excel, outlook and Powerpoint)

Pivot Table & Pivot Chart

Communication (listening,writing and speaking effectively)

Planning/Organizing – deploy the plan and finish it before deadline.

Internet Researching and E-mail

Leadership

Interpersonal Abilities

Problem Solving

Teamwork/collaboration

Adaptability and Flexibility

Accounting/Finance related applications such as SAP, Citrix, Emis, and Ematrix.

ORGANIZATION,TRAINING AND SEMINAR ATTENDED:

Member

Philippine Junior Marketing Association

Since 2011

Internship

Lee group of companies

(Marketing, Accounting and administrative department)

March 2012- May 2012

“Good Governance: An Executive’s Iniative”

Jose Rizal University

September 28, 2011

PERSONAL INFORMATION:

Nick Name : Nazh

Date of Birth : January 9, 1991

Age : 25

Place of Birth : Gandara, Samar

Nationality : Filipino

Civil Status : Single

Height : 5’0

Weight : 121 lbs

Religion : Born Again Christian

Language Spoken : English and Filipino

REFERENCES :

Rosemarie Casanova Chua

Manager

097********

acwtdl@r.postjobfree.com

Nestor Lopez

Sales Supervisor

092********

Luisito Amante

School director

San pedro, Laguna

868-9639

Contact this candidate