Sales Manager
Resume:
MA. NAZARETH M. DELLOSA
Blk ** lot ** Mayfele St. South Spring Subd. Canlalay Biñan, Laguna
Contact #: 093********
Email add: **.***************@**********.***
WORK EXPERIENCE
Sales & Marketing Engineer
(Freelance)
Weathertech Refrigeration & Aircon Co.
May 02, 2016 - present
Establishing new, and maintaining existing, relationships with clients
Managing and interpreting customer requirements
Persuading clients that a product or service will best satisfy their needs
Answering & respond accordingly to customer queries and calculating client quotations
Negotiating tender and contract terms
Negotiating and closing sales by agreeing terms and conditions
Ensure customer satisfaction with timely product delivery and excellent after sales services.
Monitor and assess each client’s progress
Administering client accounts
Analyzing costs and sales
Preparing reports for head office
Recording and maintaining client contact data
Coordinating sales projects
Attending trade shows, conferences and other marketing events
Making technical presentations and demonstrating how a product will meet client needs
Providing pre-sales technical assistance and product education
Liaising with other members of the sales team and other technical experts
Solving client problems
Business Process Analyst
American International Group (AIG)
June 2013-January 2015
Collating, checking, cleaning, validating and analyzing data such as binder, quotation and application.
Provides assistance to the request (submission, bookings, renewals, cancellations and adjustments) of counterparts.
Research and analyze client requests.
Deal with client’s inquiries and additional request as required.
Develop an in-depth knowledge of all clients journal requests.
Achieve agreed targets.
Ensure the clients consistently receive service excellence in line with standards.
Use available resources to answer question prior to consulting manager/team leader.
Prepare reports and presention of the assigned system.
Secure client’s profile/accounts before renewal using different systems such as SAP, E-matrix, Renewal Rater, EStart, Emis and more.
Marketing Assistant
Jollibee Food Corp.
February 2010-March 2013
Manage and supervise all crew during store operation.
Ensure proper execution of SOP, safety and security during the store operation
Train new hires.
Create local store marketing promos for store’s additional sales.
Conduct Traffic Generator Survey and Customer Survey to know more about the market and monitor customer satisfaction.
Summarized and do analysis based on the data gathered with the following survey, address all issues and do corrective action plan.
Handles party inquiry and bulk orders.
Supervise all party celebration and bulk order (in-store/outside the store) to ensure customer satisfaction.
Do all reports regarding sales, inventory of toys and all other novelty items and submit it on time.
Counter/Cahier
Jollibee Food Corp.
September 2009 –February 2010
Smile and greet customers
Take the orders, do suggestive selling, receive payments.
Satisfy and delight the customers by providing excellent service.
EDUCATIONAL BACKGROUND:
Tertiary Bachelor of Science in Business Administration Major in Marketing Management
(2009-2013) Saint Francis Assisi College of San Pedro Laguna
Academic Excellence Awardee, Best in Feasibilty Study, Best in Documentation
Secondary Bulihan National High School
(2003-2007) Bulihan Silang, Cavite
Primary Bagong Buhay Elementary School
(1997-2003) Bulihan Silang, Cavite
SUMMARY OF SKILLS
Proficient skills on:
Microsoft Office Programs (Word, Excel, outlook and Powerpoint)
Pivot Table & Pivot Chart
Communication (listening,writing and speaking effectively)
Planning/Organizing – deploy the plan and finish it before deadline.
Internet Researching and E-mail
Leadership
Interpersonal Abilities
Problem Solving
Teamwork/collaboration
Adaptability and Flexibility
Accounting/Finance related applications such as SAP, Citrix, Emis, and Ematrix.
ORGANIZATION,TRAINING AND SEMINAR ATTENDED:
Member
Philippine Junior Marketing Association
Since 2011
Internship
Lee group of companies
(Marketing, Accounting and administrative department)
March 2012- May 2012
“Good Governance: An Executive’s Iniative”
Jose Rizal University
September 28, 2011
PERSONAL INFORMATION:
Nick Name : Nazh
Date of Birth : January 9, 1991
Age : 25
Place of Birth : Gandara, Samar
Nationality : Filipino
Civil Status : Single
Height : 5’0
Weight : 121 lbs
Religion : Born Again Christian
Language Spoken : English and Filipino
REFERENCES :
Rosemarie Casanova Chua
Manager
****.********@*****.***
Nestor Lopez
Sales Supervisor
Luisito Amante
School director
San pedro, Laguna
868-9639
Contact this candidate