Executive Assistant Customer Service

MARYKAY WOOD

**** ****** ***** *****, ******* GA 30040

Home: 678-***-**** - ************@*****.***

Relevant Experience

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Investigated and analyzed client complaints to identify and resolve issues.

Facilitated onboarding of new employees by scheduling training, answering questions and processing

paperwork.

Planned all meetings and travel for CEO

Professional Profile

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong

work ethic, professional demeanor and great initiative.

Experience

Office Manager/Executive Assisatnt

January 2016

Three H Medical Cumming, GA

Managed the day-to-day tactical and long-term strategic activities within the business. Reduced and controlled expenses

by improving resource allocation.

Reviewed and approved billing invoices and expense reports. Offered feedback to executive-level management on the

effectiveness of strategies, selling programs and initiatives.

Office Manager/Executive Assistant

January 2005 to June 2005

Creditlogistics Atlanta, GA

Organizing and administering the activities that normally occur in day-to-day business.

Provided office assistance to six executives including travel arrangements, daily scheduling, formatting and

assembly of all necessary presentation materials.

Ordered and organized all relevant office materials and products for use by the office as a whole.

Handled all new employee orientation materials and scheduled training for all new hires.

Executive Assistant/Investor Relations

January 2004 to January 2005

Insystcom Alpharetta, GA

Liaison for matters between investors and the company.

Organized and prepared all necessary materials for presentations given by the CEO.

Day to day task including filing, printing, scheduling and ordering materials.

Investor Relations correspondence.

Press Releases and current marketing materials.

Facilities Coordinator

January 2003 to January 2004

Wells Real Estate Funds National Real Estate Investment Firm Norcross, GA

Implemented physical moves within the facilities.

Planned events as employee perks: Family Fun Day, Amelia Island Trip, Winter Formal.

Executed team building events: Monthly Sales Meetings, Off-site Employee Breakfast Celebrations.

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