Customer Service Representative
Resume:
Jeni Stanberry
*********@*****.***
WORK EXPERIENCE
IHSS 2016 - Present
In-Home Care – Fairfield, CA
Manage bedside care plans and assist clients in personal hygiene, toileting and ambulation
Performed light housekeeping tasks like cooking, cleaning, washing and errands.
Instructed and informed clients on health care issues regarding hygiene and nutrition.
Handled multiple tasks simultaneously
Ensured Privacy of clients
Provided excellent customer care
Searcs MCA 2014-2015
Customer Service Representative
Organized and priced clothing in the store.
Worked closely with the purchasing team to accurately forecast trends and monitor performance
Assisted customers with purchases and delivery of items.
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PCR 2014-2015
Telemarketer
Called prospective customers in designated market areas to qualify leads and explained the types of products offered.
Followed up with customers to assure satisfaction, responded to queries, solicited further sales and solved or referred problems to the appropriate department.
Chase 2014-2013
Bill Collector
Electronic Data Interchange/Electronic Funds Coordinator
Negotiated payments while continuing to build a positive relationship with the customer.
Exercised discretion and interpretive judgment while dealing with demanding customers.
Managed collection efforts whit a high level of persuasiveness and professionalism.
Six Flags Marine 2012 - 2013
Hospitality Lead
Maintained high standard of customer service during high volume fast pace operations.
Maintained clean and safe environment in/out the kitchen.
Performed all positions responsibilities in an accurately and timely manner
Meyers Pots & Pans) 2010-2011
Sales Assistance
Greeted customers and answered product questions.
Processed transactions through POS terminal
Education
Vallejo High School
Graduated 1990 – General Studies
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