Customer Service Representative

professional summary

skills

work history

education

certifications

MIQUAL FORD

Ft. Lauderdale, Florida 33301 (H) 412-***-**** (C) 412-***-**** *********@*****.*** Qualified customer service representative with 5 years in fast-paced customer service, call center and front desk environments. Personable and professional under pressure, with retail experience in fast-paced, team-based environments.

Lead experience

Supervisor experience

Reliable

Team player

Creative problem solver

Exceptional communication skills

Advanced in Microsoft

Quick learner

Security Operations Professional Oct 2013 - Current Allied Universal Security Services

Customer Service Rep. Apr 2010 - Oct 2013

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Associates : Criminal Justice Current

Community College Of Allegheny County

CPR certified

HIPAA certified

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