OBJECTIVE:

A highly dynamic, skilled and result-oriented IT professional committed to utilize my software skills and professional strengths in a renowned organization. I aim at taking responsibility and initiative through group support and accountability.

PROFESSIONAL SUMMARY:

QA Tester with 7+ years of experience in Test and software testing processes like Test Planning, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management, Test log, Test results, Test Traceability Matrix, Test Automation, User Acceptance Testing.

Background includes analysis, development, implementation, testing and maintenance of Complete Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) projects.

Experience in working with Agile Methodology for implementing rapid and high co-ordination environment among Development and QA teams.

Analyzed business requirements, software requirement specifications to create test scenarios and test case for Manual and Test Automation testing.

Ability to perform Build Verification, Positive, Negative, Boundary, Black box, Functional, Integration, System, Regression, Performance, Load/Stress, Security, Accessibility, GUI Cross-Browser and User Acceptance, and Web based applications testing.

Experience in testing database applications of RDBMS in MySQL and SQL Server by executing SQL Queries.

Worked with Quality Center to trace the requirements, write the Test Cases in the test plan, execute the Test sets in the test lab and track the defects logged in the defects module.

Excellent skills in overall Defect Management/Problem Solving including tracking bugs, reporting using Quality Center, Jira and Bugzilla.

Proficient in the use of Selenium, HP’s Quick Test Professional (QTP) and Load Runner for automating test scripts.

Extensive knowledge and experience of Selenium IDE, Selenium Web driver, Selenium Grid using core Java for developing automation scripts in Eclipse IDE.

Experience in writing test cases using Element locators, WebDriver methods, Java programming features and TestNG Annotations.

Experienced in Mobile application testing.

Experience in making Data Driven and Keyword Driven framework to maintain test suite.

Experienced in JAVA and C#.

Ability to manage active interaction with the client on requirements gathering and experience in converting functional requirements specifications into test life cycle.

Strong team player with ability to work productively in a team as well as individually. Strong analytical, problem-solving, excellent interpersonal, effective written and verbal communication skills.

Ability to work in a fast paced environment and ability to adapt to change in company culture.

TECHNICAL SKILLS:

Test Automation Tools : Selenium Suite, Quick Test Pro, Load runner

Defect Tracking Tools : Test Director, Quality Center/ HP ALM, JIRA, Bugzilla

Languages : Java, C#, PowerShell, HTML, CSS, JavaScript, SQL

Databases : SQL Server, TOAD, MySQL, MS Access

Macromedia : Dreamweaver, Fireworks, Photoshop CS5, Illustrator CS6

OS Platforms : Windows, DOS, UNIX, Linux, OSX

Office Applications : Word, Excel, PowerPoint, Outlook, MS Visio

EDUCATION:

Cascadia College, Bothell, WA In Progress

Associate Degree in Web Application Programming Technology GPA: 3.85/4.0

Annamalai University, India May 2008

M.Sc. Biotechnology CGPA: 7.69/10

CERTIFICATIONS:

Selenium

Database development

Java and JavaScript programming

Diploma in Software Testing

QA 101 software testing

WORK EXPERIENCE:

Microsoft, Bellevue, WA April 2016 – Till date

Role: Automation Test Engineer

GigJam is an app designed by Ambient computing and Robotics team. It's a set of apps for PCs, tablets, and phones, it lets to call up business information from own emails to figures from corporate databases using a built-in version of Microsoft's Cortana voice assistant. The apps format the info on cards. It circles the items that we would like to share crossing out any which must remain confidential and route them to one or more coworkers. We can choose to make the views we send them read-only or editable, and can annotate them with audio comments and on-screen notes.

Responsibilities:

Gathered requirements from Business Analyst and analyze the requirements for testing.

Developed test plans, test cases and executed test cases using TFS and MTM.

Participating in sprint daily scrum, planning, Review, meetings.

Performed Cross-Browser, Smoke, Functional, System, Regression and Integration testing with Positive, Negative Test cases.

Extensively used TFS for test planning, maintain test cases and logging bugs.

Documented test results, and sent email communications with test results.

Developing Regression suit for various module using Selenium Web driver.

Used various available features of Selenium to develop efficient and error free Automated Test Scripts using C# in Visual studio.

Worked extensively on Git.

Identified the Automation scenarios, Designed/Setup the Hybrid framework, prepared the UI Object Info, Functions, test Data and defect management.

Involved in the preparation of the Test Suite using .NET Framework, Executed the Scripts, and updated the scripts as part of maintenance.

Automated the test cases using Selenium Web driver with C#.

Performed white Box Testing, Regression Testing, Functional Testing, and Usability testing.

Experience in Unit, Integration, System Testing using different devices (Android, iPhone, IPad Web based applications).

Performed both manual and automation testing on Mobile devices for compatibility check in different platforms.

Involved in User Acceptance Testing (UAT).

Execute Browser Compatibility Testing (IE, Firefox, Chrome, Safari) of a Web based application

Create and execute End to End Use Cases for User Acceptance Testing.

Responsible for centralizing the testing approaches in various projects.

Prepared status summary reports with details of executed, passed and failed Test Cases, also involved in weekly status and task review meeting.

Environment: Visual studio 2013, C#, JavaScript, JAVA, HTML, XML, XPATH, Firebug, Selenium IDE, Selenium RC, Selenium Web driver, Appium, TFS, MTM, Android, iOS

Pacific Gas & Electric, San Francisco, CA January 2015 – March 2016

Role: QA Analyst

Pacific Gas and Electric Company provide customers with public utility services and are headquartered in San Francisco. I worked on billing and payment module. Customers can create their profiles and can pay their monthly bills using Credit cards, debit cards or bank accounts. Customers can view their billing and payment transaction history.

Responsibilities:

Analyzed Business and System Requirements of the Application.

Followed Agile Methodology for application Implementation and Testing.

Participating in sprint daily scrum, planning, Review, meetings.

Developed Test Plan Document for numerous Releases.

Performed Smoke, Functional, System, Regression and Integration with Positive, Negative Test cases.

Extensively used Quality Center for test planning, maintain test cases and defects.

Extensively used SQL for Back End testing to validate data in the database.

Documented test results, and sent email communications with test results.

Developing Regression suit for various module using Selenium Web driver with core Java in Eclipse IDE.

Used various available features of Selenium to develop efficient and error free Automated Test Scripts using Java in Eclipse IDE.

Identified the Automation scenarios, Designed/Setup the Hybrid framework, prepared the UI Object Info, Functions, test Data.

Involved in the preparation of the Test Suite using JAVA Framework TestNG, Executed the Scripts, and updated the scripts as part of maintenance.

Automated the test cases using Selenium Web driver with JAVA Framework TestNG.

Performed Gray Box Testing, Regression Testing, Functional Testing, and Usability testing.

Experience in Integration, System Testing using different devices (iPhone, IPad Web based applications)

Performed testing on Mobile devices for compatibility check.

Involved in User Acceptance Testing (UAT).

Execute Browser Compatibility Testing (IE, Firefox, Chrome, Safari) of a Web based application

Create and execute End to End Use Cases for User Acceptance Testing.

Responsible for centralizing the testing approaches in various projects.

Prepared status summary reports with details of executed, passed and failed Test Cases, also involved in weekly status and task review meeting.

Environment: SQL Server 2008, HP Quality Center ALM, Eclipse, Java, JavaScript, HTML, XML, XPATH, Firebug, Selenium IDE, Selenium Grid, Selenium Web driver, JIRA, Android, iOS

Reyes Holdings, Rosemont, IL July 2013 - Dec 2014

Role: QA Analyst

Reyes Holdings, aligned with leading brewers and foodservice providers, delivers the best-known brands and widest variety of food and beverage items to retailers around the world. In their b2b ecommerce site I was involved in testing the shopping cart, payment processing and order tracking functionality.

Responsibilities:

Gathered requirements from Business Analyst and analyze the requirements for testing.

Developed test plans, test cases and executed test cases using HP Quality center.

Performed Gray Box Testing, Regression Testing, Manual Testing, Functional Testing and Usability testing.

Actively participated in agile testing. Completed tasks on time for each sprint to meet the deadlines.

Involved and executed Unit, Integration, and System Testing for Web and mobile based applications.

Executed Browser Compatibility Testing (IE, Firefox, and Chrome) of Web and mobile based application.

Involved in querying using SQL and updating records and validate database records as expected.

Generate reports on daily and weekly basis for defect reports and execution status.

Executed test cases on HP Quality center and recorded actual result based on the execution.

Generate documents in HP Quality Center (Reports, Graphs).

Developed automation test cases using Selenium RC.

Used eclipse IDE with selenium to support functional testing.

Used Firebug to identify web elements using XPath and CSS selectors.

Involved in both Manual and Automation testing on different modules of the application.

Written Java code for automating test cases and performed regression testing using Selenium Webdriver.

Reviewed the Selenium Scripts developed by the team members.

Participated in daily and weekly defect meetings and risk meetings.

Environment: SQL Server 2005, Agile methodology, Visual Studio 2010, C#, Selenium IDE, Selenium Grid, Selenium RC, Selenium Web driver, JIRA, Android, iOS, MS Office tools, HP Quality center ALM

United Health Group, San Diego, CA Apr 2011 – June 2013

Role: QA Analyst

United Healthcare has a history of developing innovative programs to facilitate a better, more positive health care experience for everyone- employees, physicians and employers. The field agents to enter the data of prospective customers use the application. The application calculates the amount of insurance required premium, cash value and benefit amount for all the years. In this project there are different modules, for which I have involved in QA Testing such as technology impact, patient safety, pharmacy, EFT - Electronic Funds Transfer, Care coordination, Claim processing etc. this system permits the registered members with United Healthcare, to get the details of the long term care insurance schemes and benefits. Integrated ecommerce, financial services making health care simpler, more accessible and more affordable.

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Responsibilities:

Performed Test Analysis for Business Requirements and Functional Specifications.

Converted Business requirements and design documentation into test design products: Test Scenarios, Test Cases and Test Scripts.

Conducted review meeting with Business teams to review test cases.

Identify the data requirements and get the required data from data team.

Performed UAT Testing, Regression Testing, Accessibility Testing and Database Testing.

Developed automated test scripts using QTP 9.0.

Executed the test cases and logged the defects in Quality Center.

Coordinate UAT activities and participate in the defect triage meetings.

Used HP Quality Center as the test management tool for requirements coverage, test execution, report and track the defects.

Generate defect reports using Bugzilla to review in the daily defect triage meeting during test execution.

Identified the components those were reusable during the execution and the test cases were prepared in such a way as there were utilized in plug and play model.

Participated in team meetings to discuss the issues arising out of testing and interacted with developers and project managers to deal with any issues found during testing.

Environment: Windows XP, SQL, TOAD, Java, SQL Server, Visio, Unix, Quality Center, Bugzilla, MS Office tools, QTP 9.0, UNIX, VB script, Visual Studio 2005, Screen reader software

Bharti Telecom, India Aug 2009 – March 2011

Role: Software Test Engineer

Bharti Telecom is a leading mobile services provider with network and customers all across India. As a Tester at Bharti Telecom, I was Involved in testing their CAM (Customer Account Management) project. The purpose of project was to provide consolidated Billing system to customers. Data from the legacy billing structures and data stores were extracted and loaded into the new CAM database.

Responsibilities:

Participated in Business Analysis, Requirements Review and Technical specs inspection and came up with test scenarios, test flow and test procedures.

Involved in Manual Testing to check the basic functionality of the modules under test.

Prepared test plans and test cases to test the functionality of the application.

Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.

Performed browser compatibility testing on different versions and data validations for all reports.

Created manual test cases for Functional, GUI and Database testing of the application using Test Director.

Generate data requirements and system specifications in an organized fashion for business solutions and for the developers to follow on.

Validated that design meets requirements and function according to technical and functional specifications.

Performed integration, function, system, usability, compatibility, load, stress and performance testing.

Involved in developing and enhancing several automation scripts using QTP and Load Runner.

Generated Scenarios unto 500 concurrent Users and 20 Iterations using Load Runner.

Co-ordinate review meetings to resolve bug related issues with the developers.

Involved in validation and verification of data.

Involved in database testing by writing and executing SQL queries and stored procedures to ensure that data entered has been uploaded correctly into the database.

Used Quality Center as a test management tool for requirements, test cases, test execution and defect reporting.

Verified all of the fixes made by Software Engineers against the appropriate defects by retesting the affected software and/or component of the system.

Updated the status of the testing to the QA manager, and accomplished tasked for the assigned work to the Project Management team regularly.

Environment: MS SQL Server 2008, UNIX, Agile methodology, Test Director/Quality Center, QTP 9.0, VB Script, C#, Load Runner, HP Quality Center, Visual Studio 2005

Max Life Insurance, India June 2008 – July 2009

Role: QA tester

This application allows the customers to get new quotes for auto insurance. This system allows you to manage your policy online by updating the vehicle or address information, access and print policy documents online and pay insurance bills online.

Responsibilities:

Designed and developed Test Plans, Test Cases and tests scripts for Manual, Black Box testing of certain modules.

Designed Test Cases, Test Steps for all the modules from Requirement Documents

Performed Functional, Regression, Integration, Smoke, and Acceptance Testing.

Re-tested/ resolved test issues and defects and maintained the project’s defect repository up-to-date.

Developed the Positive and Negative Test Cases for various modules based on the business requirements.

Performed manual testing and Black box testing methods.

Involved in the development of test procedures for various stages like Integration, System and User Acceptance Testing.

Performed extensive Smoke, Integration testing, Comparison, Regression and UAT testing to ensure that System is user friendly for customers.

Developed and executed automated scripts for regression testing using QTP.

Execution of daily smoke tests to ensure the deployment of each environment is stable.

Manually implemented several test scripts and documented the results.

Wrote SQL queries to extract the data from database tables for testing purposes.

Involved in Defect Management by tracking, reviewing, analyzing, comparing and storing the defected logged using HP Quality Center.

Environment: Manual, Black Box testing, Agile Methodology, HP Quality Center 9.0, SQL Server, HTML, QTP 8.2, VB Script, C#, Visual Studio 2005

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