Administrative Assistant Human Resources

Alexandra VanBiesbrouck

Operations Loan Processor

Saint Clair Shores, MI

**********@*****.*** - 313-***-****

WORK EXPERIENCE

Operations Loan Processor

Quicken Loans - Detroit, MI - May 2015 to September 2016 Managed 290 clientaccounts routinely

● Provided oversight necessary for swift loanprocessing

● Scheduling to adhere to strictly regulated timelines

● Client issue/complaint resolution

Administrative Assistant (Special Finance)

Matthews Hargreaves Chevrolet - Royal Oak, MI - November 2014 to May 2015 Human Resources

● Emails, letters, appointments etc.

● Review credit applications

Administrative Assistant

Detroit Business Consulting - Troy, MI - October 2014 to November 2014 Recruiting

● Human Resources

Lighthouse The Calvary Marketing Team Internship

Quicken Loans - Detroit, MI - June 2014 to September 2014 Team Leader: James Wade

● Macro Level Reports

● Communicating with DMB's and RVP's

● Assisting bankers and client for their specific needs

● Intraday Monitoring and analyst of chats for Quicken Loans, One Credit Pull, and Rocket Loan

● AUX Report

● Chat Containment

BDC Business Development Center Analyst

Matthews Hargreaves Chevrolet - Royal Oak, MI - June 2013 to April 2014 Phone Calls (incoming, outgoing)

● Emails

● Letters

EDUCATION

Wayne State University

2010 to 2012

Macomb Community College

2008 to 2010

Grosse Pointe South High School

2004 to 2008

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