LENNY KOPILENKO

*** ******* ***. *** *** Brooklyn, NY 11224

Home: 718-***-****, Cell: 917-***-**** Email: acwssl@r.postjobfree.com

Objective: Seeking a challenging position as an experienced technical solutions professional

Profile: Over 8 years of IT experience in telecommunications industry.

Strong analytical and interpersonal skills with ability to multitask and prioritize. Innovative, responsible, reliable, self-motivated and able to work independently and in team environment. Achieved outstanding performance reviews while keeping equipment in the best possible condition, by applying my knowledge to the practice and providing technical support and mentoring for the team.

Experience: Sprint Nextel, New York, NY

2006-Present Technical Support Analyst

• Identify; research; track; monitor and resolve technical problems in a timely manner

• End-user support on a variety of issues ranging from software applications to hardware to audio-visual equipment

• Update users on progress of resolution

• Respond to telephone calls, e-mail and personnel requests for technical support

• Act as a facilitator with vendors and the Company's Regional Team to resolve technical issues for end-users

• Perform configuration, set-up and installation of software applications as set forth by a vendor and with direction from the Company's Regional 'Standards'

• Identify; diagnose; and resolve software, hardware, and network issues

• Assist end users in training of software applications and the use of equipment where applicable

• Participate in the installation and configuration of equipment such as projectors, printers, print switches and you may act as remote-hands for servers, etc.

• Participate in the creation and maintenance of system diagrams and system and user documentation

• Participates in large scale deployment of new hardware and software

• Run diagnostic programs to resolve problems.

• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

• Work well as part of a team and interact well with individuals at all levels of the organization

• Demonstrate the ability to prioritize conflicting demands

• Demonstrate enthusiasm and commitment

• Conduct business with respect for others

.

01/1996-2006 Field Service Technician, New York, NY.

Nextel communication

• Installed Base units and power plant equipment into remote wireless communication sites while keeping with the Nextel standards.

• Working in the field of maintenance and troubleshooting of wireless equipment and network.

• Working in close contact with RF engineers to deep troubleshoot iDEN network. .

• Perform tests of RF components: RF lines and antennas, performing routine maintenance and corrective action at base station equipment. Perform routine maintenance and corrective action equipment.

• Effectively use test equipment to verify highest performance of Base and Zetron station operation.

• Some of the other duties included Making connectors (RF, electrical and Telco), running coax and other cables, installing circuit breakers to DC plants, installing radio racks in predetermined locations and installing radio and electrical components.

• Installed an underground communication system, Zetron, for the MTA.

• Installed and maintained wireless network equipment.

• Programmed and repaired all of the current Motorola IDEN units.

• Installed, configured and maintained of RF equipment;

• Antenna adjusted and electrical/mechanical tilted;

• Did of trouble shooting on network elements, Base Stations and Transceiver Stations;

• Measured of SWR, RFI and C/N characteristics for trouble determining;

• Monitored and analyzed weekly reports (Dropped Call Rate, Call Setup Success Rate, TCH Blocking Rate, Number of Connections);

• Managed and verified of contractors work according to company standards (new BTS site installation or equipment swap, transmitter, wave guides replacement, power-line installation or repair);

• Played an active role in regional staff team of network planning;

• Created orders of new equipment from vendors;

• Generated reports of replaced RF equipment

09/1992-12/1995 NYNEX Mobil Communications, Brooklyn, NY

Field Service Technician/ Installer

Complete service of cellular phones such as installation, demonstration, repair and troubleshooting. Duties also included coding, recoding and testing of equipment using a Marconi computer.

01/1991-02/1992 Hi Performance Inc, Brooklyn, NY

Electrician Technician

Responsibilities included electronic diagnostics and automobile repair.

04/1980-12/1991 National Electronic Development Center, Moscow, Russia

Electronic Engineer

Installation and maintenance of Biotech equipment and telecommunication

System

Education: Moscow Technology College

Bachelor of Science in Electronics and Computer Technology

LENNY KOPILENKO

435 Neptune Ave. Apt 23A Brooklyn, NY 11224

Home: 718-***-****, Cell: 917-***-**** Email: acwssl@r.postjobfree.com

Objective: Seeking a challenging position as an experienced technical solutions professional

Profile: Over 8 years of IT experience in telecommunications industry.

Strong analytical and interpersonal skills with ability to multitask and prioritize. Innovative, responsible, reliable, self-motivated and able to work independently and in team environment. Achieved outstanding performance reviews while keeping equipment in the best possible condition, by applying my knowledge to the practice and providing technical support and mentoring for the team.

Experience: Sprint Nextel, New York, NY

2006-Present Technical Support Analyst

• Identify; research; track; monitor and resolve technical problems in a timely manner

• End-user support on a variety of issues ranging from software applications to hardware to audio-visual equipment

• Update users on progress of resolution

• Respond to telephone calls, e-mail and personnel requests for technical support

• Act as a facilitator with vendors and the Company's Regional Team to resolve technical issues for end-users

• Perform configuration, set-up and installation of software applications as set forth by a vendor and with direction from the Company's Regional 'Standards'

• Identify; diagnose; and resolve software, hardware, and network issues

• Assist end users in training of software applications and the use of equipment where applicable

• Participate in the installation and configuration of equipment such as projectors, printers, print switches and you may act as remote-hands for servers, etc.

• Participate in the creation and maintenance of system diagrams and system and user documentation

• Participates in large scale deployment of new hardware and software

• Run diagnostic programs to resolve problems.

• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

• Work well as part of a team and interact well with individuals at all levels of the organization

• Demonstrate the ability to prioritize conflicting demands

• Demonstrate enthusiasm and commitment

• Conduct business with respect for others

.

01/1996-2006 Field Service Technician, New York, NY.

Nextel communication

• Installed Base units and power plant equipment into remote wireless communication sites while keeping with the Nextel standards.

• Working in the field of maintenance and troubleshooting of wireless equipment and network.

• Working in close contact with RF engineers to deep troubleshoot iDEN network. .

• Perform tests of RF components: RF lines and antennas, performing routine maintenance and corrective action at base station equipment. Perform routine maintenance and corrective action equipment.

• Effectively use test equipment to verify highest performance of Base and Zetron station operation.

• Some of the other duties included Making connectors (RF, electrical and Telco), running coax and other cables, installing circuit breakers to DC plants, installing radio racks in predetermined locations and installing radio and electrical components.

• Installed an underground communication system, Zetron, for the MTA.

• Installed and maintained wireless network equipment.

• Programmed and repaired all of the current Motorola IDEN units.

• Installed, configured and maintained of RF equipment;

• Antenna adjusted and electrical/mechanical tilted;

• Did of trouble shooting on network elements, Base Stations and Transceiver Stations;

• Measured of SWR, RFI and C/N characteristics for trouble determining;

• Monitored and analyzed weekly reports (Dropped Call Rate, Call Setup Success Rate, TCH Blocking Rate, Number of Connections);

• Managed and verified of contractors work according to company standards (new BTS site installation or equipment swap, transmitter, wave guides replacement, power-line installation or repair);

• Played an active role in regional staff team of network planning;

• Created orders of new equipment from vendors;

• Generated reports of replaced RF equipment

09/1992-12/1995 NYNEX Mobil Communications, Brooklyn, NY

Field Service Technician/ Installer

Complete service of cellular phones such as installation, demonstration, repair and troubleshooting. Duties also included coding, recoding and testing of equipment using a Marconi computer.

01/1991-02/1992 Hi Performance Inc, Brooklyn, NY

Electrician Technician

Responsibilities included electronic diagnostics and automobile repair.

04/1980-12/1991 National Electronic Development Center, Moscow, Russia

Electronic Engineer

Installation and maintenance of Biotech equipment and telecommunication

System

Education: Moscow Technology College

Bachelor of Science in Electronics and Computer Technology

LENNY KOPILENKO

435 Neptune Ave. Apt 23A Brooklyn, NY 11224

Home: 718-***-****, Cell: 917-***-**** Email: acwssl@r.postjobfree.com

Objective: Seeking a challenging position as an experienced technical solutions professional

Profile: Over 8 years of IT experience in telecommunications industry.

Strong analytical and interpersonal skills with ability to multitask and prioritize. Innovative, responsible, reliable, self-motivated and able to work independently and in team environment. Achieved outstanding performance reviews while keeping equipment in the best possible condition, by applying my knowledge to the practice and providing technical support and mentoring for the team.

Experience: Sprint Nextel, New York, NY

2006-Present Technical Support Analyst

• Identify; research; track; monitor and resolve technical problems in a timely manner

• End-user support on a variety of issues ranging from software applications to hardware to audio-visual equipment

• Update users on progress of resolution

• Respond to telephone calls, e-mail and personnel requests for technical support

• Act as a facilitator with vendors and the Company's Regional Team to resolve technical issues for end-users

• Perform configuration, set-up and installation of software applications as set forth by a vendor and with direction from the Company's Regional 'Standards'

• Identify; diagnose; and resolve software, hardware, and network issues

• Assist end users in training of software applications and the use of equipment where applicable

• Participate in the installation and configuration of equipment such as projectors, printers, print switches and you may act as remote-hands for servers, etc.

• Participate in the creation and maintenance of system diagrams and system and user documentation

• Participates in large scale deployment of new hardware and software

• Run diagnostic programs to resolve problems.

• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

• Work well as part of a team and interact well with individuals at all levels of the organization

• Demonstrate the ability to prioritize conflicting demands

• Demonstrate enthusiasm and commitment

• Conduct business with respect for others

.

01/1996-2006 Field Service Technician, New York, NY.

Nextel communication

• Installed Base units and power plant equipment into remote wireless communication sites while keeping with the Nextel standards.

• Working in the field of maintenance and troubleshooting of wireless equipment and network.

• Working in close contact with RF engineers to deep troubleshoot iDEN network. .

• Perform tests of RF components: RF lines and antennas, performing routine maintenance and corrective action at base station equipment. Perform routine maintenance and corrective action equipment.

• Effectively use test equipment to verify highest performance of Base and Zetron station operation.

• Some of the other duties included Making connectors (RF, electrical and Telco), running coax and other cables, installing circuit breakers to DC plants, installing radio racks in predetermined locations and installing radio and electrical components.

• Installed an underground communication system, Zetron, for the MTA.

• Installed and maintained wireless network equipment.

• Programmed and repaired all of the current Motorola IDEN units.

• Installed, configured and maintained of RF equipment;

• Antenna adjusted and electrical/mechanical tilted;

• Did of trouble shooting on network elements, Base Stations and Transceiver Stations;

• Measured of SWR, RFI and C/N characteristics for trouble determining;

• Monitored and analyzed weekly reports (Dropped Call Rate, Call Setup Success Rate, TCH Blocking Rate, Number of Connections);

• Managed and verified of contractors work according to company standards (new BTS site installation or equipment swap, transmitter, wave guides replacement, power-line installation or repair);

• Played an active role in regional staff team of network planning;

• Created orders of new equipment from vendors;

• Generated reports of replaced RF equipment

09/1992-12/1995 NYNEX Mobil Communications, Brooklyn, NY

Field Service Technician/ Installer

Complete service of cellular phones such as installation, demonstration, repair and troubleshooting. Duties also included coding, recoding and testing of equipment using a Marconi computer.

01/1991-02/1992 Hi Performance Inc, Brooklyn, NY

Electrician Technician

Responsibilities included electronic diagnostics and automobile repair.

04/1980-12/1991 National Electronic Development Center, Moscow, Russia

Electronic Engineer

Installation and maintenance of Biotech equipment and telecommunication

System

Education: Moscow Technology College

Bachelor of Science in Electronics and Computer Technology

Contact this candidate