Customer Service Administrative Assistant
Resume:
Eugene P. Sutherland
Darby, PA 19023
******.**********@***.***
OBJECTIVE
I am seeking to secure a challenging and rewarding, customer focused position in a growth-oriented organization which offers diverse responsibilities, while using my experience and knowledge to be a significant asset in achieving the organization’s overall goals.
PROFESSIONAL PROFILE
Collegiately trained as a journalist; with comprehensive customer service, and process management experiences, and the ability to deliver superior results.
Highly committed to appointed positions, and able to assume decision-making responsibility.
Dedicated to the team approach to achieve organizational goals.
PROFESSIONAL EXPERIENCE
3/2015 to First Quality King of Prussia, PA
4/2016 Warehouse Employee
Currently serving in several roles as part of a warehouse loading crew with meticulous focus on timeliness and safety including; forklift operation, truck loading and product transport (inner facility)
Ensure loading efficiency for product distribution to various PA locations by adhering to strict carrier-to-location protocols
Effectively communicating with crew of varying international backgrounds to ensure process accuracy
7/2014 to Baton Rouge Beer Agency Baton Rouge, LA
1/2015 Merchandiser, Stocker
Successfully interacted with customers in a friendly, service oriented environment
Travelled throughout the greater Baton Rouge area, stocking and merchandising soda and beer items
Assisted in the loading and unloading of trucks
Responsible for various other duties as assigned and as needed
6/2012 to Dr. Pepper- Snapple Group Gonzales, LA
7/2014 Warehouse Employee
Operated forklift to load and unload trucks
Responsible for the building and working down of soda/juice pallets
Accountable for the repackaging and recouping of damaged product
5/2008 to Wal-Mart Alexandria Alexandria, LA
1/2012 In-stock/Meat and Seafood Associate
Responsible for cataloging and merchandising of stock
Assuring meat and seafood quality, with close attention to dating detail and rotation for safety
1/2007 to Cenla Community Action, Inc. Alexandria, LA
5/2008 Service Center Coordinator
Solely responsible for managing the satellite branch of Central Louisiana’s largest community service and assistance program.
Registered and maintained records for low-income clients applying for food, electric and home weathering assistance
Aided in the program’s 12-school Head Start program
EDUCATION
6/1999 Southern University of Baton Rouge
Bachelor of Arts Print Journalism Baton Rouge, LA
Additional experience in the field of Journalism at the Alexandria Town Talk, Alexandria, LA; and The Advocate, Baton Rouge, LA; and References Available Upon Request
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