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Customer Service Sales

Northfield, New Hampshire, United States
September 27, 2016

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Keith Remillard

***a Concord Rd,

Northfield, NH 03276

Phone: 603-***-****



Seeking a position with a well-established company where I can maximize my program development and training skills. Cuts costs and improving efficiency through effective management, strategic scheduling and streamlined operations with broad background, including management, logistical processes and customer service.


Talented Operations Manager skilled in distribution, production and process control. Possesses a high degree of integrity and an outstanding work ethic, as well as strong leadership qualities. I have strong people skills. Honest problem solving and a good attitude makes me a sound candidate. I also have mechanical ability. I understand mechanical workings and parts. I can navigate computers sufficiently. I have also operated heavy machinery, (forklift, front end loaders, excavator, man lifts, tractors). I have a current forklift license with the company am with now. I have experience with extension ladders. I have had formal schooling for construction. I have also carried a Haz-Mat endorsement. I have recently learned about Mentor Leadership By Tony Dungy which has been resolved to be successful in my most recent position.


• Cost reduction and containment

• Dedicated

• Team Building

• Relationship building

• Troubleshooting and problem solving

• Flexible


1982-1988 certificate of competition, Faith Christian Academy Bedford N.H. 1988- 1992 diploma, Central High School Manchester N.H. 1990- 1992 certificate of completion, Manchester School of Technology (carpentry) 1992- 1993 1 year Manchester Technical College at Manchester 1994-1995 1 year studied youth ministry, Liberty University, Lynchburg V.A. EMPLOYMENT

Dec 2015 –Current Prime Printer Service LLC.

My position included Service Technician of large Vutek Wide Format Commercial printers. We also purchased used machines and stripped them down to sell parts. I also consulted within matters of logistics and processes. Diagnostics repair and customer service of said machines was part of my daily activities. Travel to customers nationwide was also a part of my weekly goals and duties. I also started consulting in brainstorm sessions to increase future diversification and future growth of the company and better customer service. I have contributed in moving the (2) companies (Rafferty Auto) to consolidate and create greater efficiency. Great Place! 2014-Dec 2015 Watts Water Technologies Franklin, NH My position was leading a floor involving 4 Gnutti machines machining Temperature and Relief valves in a set up position. My duties also include repairing machines of sorts including “123’s” conveyors, and leading up to 6 people to ensure a safe yet productive environment. I have completed 4 collegiate classes through LRCC, Laconia including Machine processes, intro to CNC, Blue print reading and Gauging. I have been utilizing the 5s and Kamishibai practices. I have been certified in stand up and sit down style forklifts. Inventory, Scrap reduction, Tool design and Continuous Improvement are part of my daily responsibilities. Training future set up /operators and associates implementing DOI training guides.

2013- 2014 Watts Water Technologies Franklin, NH

I am in a lead position over a department running a 1.1 million dollar semi-automated machine safely producing around 125,000 water valves per week. Job responsibilities include Leading 13 people in 2 different lines for production and behavioral management. Scheduling and preparing orders.

Machine maintenance and facilitation of other maintenance is a part of my duties. I am also a part of “STOP” for safety program by DuPont.

I conduct morning “huddles” facilitating any corporate and safety ideas to my team. Inventory and restocking

product is an essential part of my daily activities. 2012- 2013 Silver Sands Marina. Gilford, NH

I do a little of everything from construction to property maintenance to launching and trailing boats. Vessel towing and repair are a part of my duties. Winterizing and summarizing are also a part of my job description. 2011- A+ Asset Recovery of NH

I started my own business Repossessing collateral for banks, dealers and third party repossession companies. I also would do work for local dealerships. 2011- I processed and sold firewood to local clientele. 2010- Euro Depot. Concord, NH

Consultant for Euro Depot. Responsibilities included Purchasing late model BMW’s, dismantling, warehousing, Photographing parts, E-bay and shipping BMW parts. Phone sales and walk in sales was a part of daily activities. 2007-2009. Windward Petroleum/ Mobil Oil Corporation As an Inside Sales Manager I was in charge of a 3.5 million dollar territory of which I retained 93% of the customers even through a bad economic climate. Responsibilities included, Promoting sales with the clientele offering product to enhance and or grow greater safety within all types of Industrial platforms from printing shops to PSNH. I created processes to ensure compliance to safety in industrial transportation and installation of product with in the MSHA and OSHA standards. Growth of customer relationships while problem solving any issues in a timely manner.

2001-2007 Windward Petroleum

Packaged Oil delivery & Oil tank installation, I safely operated a CDL-B box truck travelling throughout New England. I also successfully trained new drivers in proper and safe driving procedures.

1999-2001 Plourde Sand & Gravel

Job responsibilities included safe operating procedures for loading and delivering aggregates with a tri-axle Dump truck locally. 1998-1999 A.H.U.

Job duties to include operation of front end loaders and 10 wheel Dump trucks, and staying out of trouble.

1996-1998 Snader Transport Inc.

This position required me to escort wide loads from Ohio and Pennsylvania to Warren Maine three times a week. I then trained and passed my CDL-A license with an O exemption for hauling mobile homes in which I logged 130,000 miles. 1995-1996 Mattress Giant

Responsibilities were to foreman a 2 man crew to safely load, deliver, unload and set up furniture in a scheduled and timely fashion.

I also have acquired about 850,000 professional miles

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