Customer Service Representative

JEFFREY L. DELA CRUZ

#*** *.*. ***** ***. Taytay, Rizal

Cell. No.: +639*********

Email Add: *********@*****.*** Skype: jeffrey.delacruz017

SS#: 33-94157336 TIN#:235-***-***-*** PHILHEALTH:010*********

PAGIBIG#:121*********

OBJECTIVE:

To obtain a position suitable to my strengths and qualifications that will challenge my abilities and further widen my horizons.

WORK EXPERIENCE:

Chat and Email Support

Balsam Hill

November 2015 – January 2016

Quality Analyst/Subject Matter Expert(SME)

LRA Pacific

March 2015 – October 2015

Chat Support Representative (AT&T)

Teleperformance

September 2014 – March 2015

Data Encoder (BRIGHT)

KMC MAG Solutions

August 2013 – March 2014

Financial Analyst

Sykes Marketing Services Inc

July 2011 – July 31, 2013

Customer Service Representative

Blue Bean

December 2009 - February 2010

EDUCATION

ICCT Colleges

Computer Science

2005 - 2007

ALTERNATIVE LEARNING SYSTEM (ALS)

Basic Computer

2004 - 2005

Taytay National High School

1999 - 2003

SKILLS

Computer Literate (Knowledge in computer applications), Social Media, Volusion, Salesforce

CHARACTER REFERENCE

Jocelyn Betsayda Erlito Villapañe Enrico Manglallan

Team Manager TSR Supervisor

SYKES Marketing Services Inc TPG KMC MAG Solutions (BRIGHT)

091********-****- 4742337 094*******

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