Customer Service Insurance
Resume:
Experience:
CSP Insurance Services, Florence, SC July 2000 February 2016
Summary:
Efficient, detailed oriented, motivated.
Over 15 years as a Commercial Lines Insurance Agent.
Licensed in State of South for Broker and Property and Casualty
Managed insured account $20,000 and less in premium.
Managed changes to insured account and follow up.
Worked on remarketing of insurance account and rating online of new coverages.
Worked directly with multiple Nationally known Insurance Carriers.
Handled claims for insured.
Handled Certificates of Insurance and Evidence of Property.
Worked with banks, various lienholders, and mortgagees.
Was back up as receptionist, answering phones and greeting customers.
Opened mail and distributed to proper office personnel. Posted mail in the afternoons.
Scanned daily mail and items in “Docstar” scanning system.
Worked one on one with customers in person or on the phone.
Worked closely with Sales staff at agency.
Able to remain calm during insurance related situations.
Minimal handling of checks for payments and down payments on insurance policies.
Experience with Word, Publisher and Excel
Sharon D. Bumgarner
607 Stoneybrook Terrace
Florence, SC 29501
Phone: (H) 843-***-****
Email: ************@**.**.***
Experience:
Ben Stephens AllState Agency, Florence, SC 1999-2000
Handled call in and walk in customers applying for insurance.
Worked with AllState rating software.
Experience:
Prime Rate Premium Finance, Florence, SC 1990 1999 Summary:
Worked in mail department, accounting, data entry, cancellation and customer service.
Answered phones.
Balanced monthly bank statements.
Worked with agents on cancellations and getting the accounts paid. Education
Woodrow Wilson High School 1964-1968
Harry Hunt Junior High School 1962-1964
Westhaven Elementary School 1956-1962
References Available Upon Request
Sharon D. Bumgarner
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