linkedin.com/in/chuckmrobertson Frisco, Texas, ***35 972-***-**** acws1h@r.postjobfree.com

Chuck Robertson

**** **** **** *** ***

Frisco, Texas, 75035

972-***-****

acws1h@r.postjobfree.com

TECHNI CAL SKI LLS

Quality Assurance: Agile, Rally, JIRA, Hansoft, SmartBear, iOS, Android, Mobile, PC, Playstation, Xbox.

Operating Systems: Windows XP, Vista, 7, 8, 10, Server 2008, Server 2012, Mac OS X, Ubuntu Linux.

Technologies: WDS (Windows Deployment Server), VMware ESXi, Oracle Virtualbox, Server Administration, Desktop Support, Computer Repair, Hardware Installation. PROFESS IONAL EXPERI ENCE

COREPOINT HEALTH, Frisco, TX

Software Test Engineer, May 2013 – Jan 2016

Create or maintain databases of known test defects. Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.

Investigate customer problems referred by technical support. Install, maintain, or use software testing programs. Design test plans, scenarios, scripts, or procedures. Provide technical support during software installation or configuration. (Corepoint Integration Engine)

Monitor bug resolution efforts and track successes. Test system modifications to prepare for implementation. Document software defects, using a bug tracking system, and report defects to software developers.

Creation & administration of all Virtual Machine images for VMware ESXi to be used for QA testing.

Setup and administration of Windows Deployment Server to deploy Physical and VM test servers. Assisted Interface Engineers in Hospitals and Clinics to build Interfaces & Troubleshoot Connectivity Issues via Phone Support.

Mobile QA testing for web based applications on iOS & Android. linkedin.com/in/chuckmrobertson Frisco, Texas, 75035 972-***-**** acws1h@r.postjobfree.com FIF STUDIOS, Frisco, TX

Technical Integration Architect, May 2012 – Apr 2015 Identify, analyze, and document problems with program function, output, online screen, or content.

Plan test schedules or strategies in accordance with project scope or delivery dates. Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems. (Unity3D) Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.

Develop or specify standards, methods, or procedures to determine product quality or release readiness.

Monitor program performance to ensure efficient and problem-free operations. Perform initial debugging procedures by reviewing configuration fi les, logs, or code pieces to determine breakdown source.

Design Software & Hardware solutions for iOS and Android Development team. Perform JIRA and GIT Server Installation & Administration on Ubuntu Linux. Install, maintain, or use software testing programs. Provide feedback and recommendations to developers on software usability and functionality. Perform Hardware & Software Testing, and Quality Assurance (Unity3D, iOS, Android.) GAME CIRCUS, Dallas, TX

IT Administrator, Nov 2011 – May 2012

Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. (Mac & Windows)

Perform data backups and disaster recovery operations. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

Maintain an inventory of parts for emergency repairs. Design, configure, and test computer hardware, networking software and operating system software.

Design test plans, scenarios, scripts, or procedures. (Android & iOS) Perform JIRA Server installation & administration. (Ubuntu Linux) Perform Virtual server creation & administration. (VMware, Oracle Virtualbox) ID SOFTWARE, Richardson, TX

Software QA Tester, May 2011 – Nov 2011

Perform Software Quality Assurance testing on Windows, Xbox, PlayStation, iOS & Android. Daily smoke tests, cross-studio testing.

CERT testing for Sony & Microsoft platforms.

Document software defects, using a bug tracking system, and report defects to software developers. (Agile, Hansoft, SmartBear)

Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.

Install, maintain, or use software testing programs. Credited on the Triple-A Video Game titles RAGE (Multi) / RAGE Mobile (iOS) & DOOM (Xbox). linkedin.com/in/chuckmrobertson Frisco, Texas, 75035 972-***-**** acws1h@r.postjobfree.com C-EXCHANGE, Addison, TX

Electronics Evaluator Lead, Jan 2009 – Apr 2011

Coordinate and implement quality control objectives, activities, or procedures to resolve production problems, maximize product reliability, or minimize costs. Study operations sequence, material flow, functional statements, organization charts, and project information to determine worker functions and responsibilities. Complete production reports, purchase orders, and material, tool, and equipment lists. Direct workers engaged in product measurement, inspection, and testing activities to ensure quality control and reliability.

Functional and condition testing on smart phones, video games, cameras, & PCs. Device status checks with mobile carriers.

Write eBay listings for used electronics.

STUDY HALL ARCADE, St Augustine, FL

IT Administrator, Jan 2006 – Feb 2008

Train people in computer system use.

Coordinate with vendors and with company personnel to facilitate purchases. Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.

Maintain an inventory of parts for emergency repairs. Design, configure, and test computer hardware, networking software and operating system software.

Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.

Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. Setup PC/Xbox360 LAN gaming lounges & build High-end Custom Gaming PCs. Develop graphics and layouts for product illustrations, company logos, and Internet websites.

(Adobe Photoshop)

VIDEOTECHNOLOGIES, St Augustine, FL

Digital Video Editor, May 2004 – Jan 2006

Organize and string together raw footage into a continuous whole according to scripts or the instructions of directors and producers.

Determine the specific audio and visual effects and music necessary to complete films. Review footage sequence by sequence to become familiar with it before assembling it into a final product.

Program computerized graphic effects.

linkedin.com/in/chuckmrobertson Frisco, Texas, 75035 972-***-**** acws1h@r.postjobfree.com JANI KING, Addison, TX

Network Administrator, Jan 2001 – Jan 2004

Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

Configure, monitor, and maintain email applications or virus protection software. Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.

Local and Regional office technical support. (Deskside & Phone Support) IBM, Irving, TX

Technical Trainer, Jan 1999 – Jan 2001

Offer specific training programs to help workers maintain or improve job skills. (Linux) Develop alternative training methods if expected improvements are not seen. Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.

Monitor, evaluate, or record training activities or program effectiveness. Design, plan, organize and direct orientation and training for employees or customers of industrial or commercial establishment.

Developer's Den setup. (Linux World Expo 2001)

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