Desiree Mansir
Pittsburgh Pa 15209
************@*****.***
Career Objectives
To bring my close contact customer relation skills to a place where I can grow and advance in a goal driven meritocracy, as well as grow in my leadership skills so that I may become an asset to whatever company that I am working for.
Education
August 2002-2006 James Buchanan High School Prime Focus was agricultural science and Art, was also an active member in History, German, and Art clubs. Active member of the FFA as well as volunteering at Star Equestrian Therapeutic Ridding Center.
Profile and Skills
I am a dynamic and highly motivated individual, I have 2+ years in close contact customer service as well as 3+ years in retail customer service. A level headed motivator, I am also customer focused with an emphasis on problem solving.
Job History
Current: None
Current Seasonal: Confederate Trails of Gettysburg
March,2015- current
2190 Emmitsburg rd
Gettysburg pa
Job Title: Trail Site Manager
Duties: transport horses to and from trail site. Make sure all horses are healthy and able to preform the trail ride. Provide customer service to all guests make sure thy have filled out all necessary paper work, fitting all proper safety equipment to the guests, make sure rides leave and return on time, make sure all guests and horses stay safe while on the trail. Make decisions to cope with any possible compromise to the safety of guests staff and horses.
United Health Care
September 2015-June 2016
800 oak st
Frederick Md
Job Title: Health Adviser
Duties: Take Payments for insurance policies, review claims, and customer service. Outreach calls to Dr.s' offices and health care marketplace. Educate customers on their policies and online tools.
July 21,2014-December 18,2014
Citi Corp Call Center
1447000 Citicorp Dr
Hagerstown MD 21742
Duties: review applications for credit to verify all information was correct then approve or decline per procedures as well as answer any questions that the customer may have had regarding their application
January2014- July 21, 2014
Star Community Inc.
13757 Broadfording Church Road
Hagerstown,MD 21740
(301) 791- 0011
Duties: Personal Care, Cooking, light housework, medication reminders, provide emotional support and provide transportation to stores as well as Doctor appointments
February 2013- March 2014:
Home Instead In Home Senior Care
14 Deatrick Drive
Gettysburg, PA
Duties: Personal Care, Cooking, light housework, medication reminders, provide emotional support and provide transportation to stores as well as Doctor appointments
November 2012- January 2013
Game Stop
Chambersburg Pa 17201
Duties: Customer service and run cash register
July2012- November2012:
Preferred Health Staffing
Fairfield PA
Duties: Personal Care, Cooking, light housework, medication reminders, provide emotional support and provide transportation to stores as well as Doctor appointments.
October2009- October 2010:
Wal-Mart
Waynesboro PA 17268
Duties: Run Cash Register and provide customer service
August2008 – October 2009
Phyllis Mansir
Duties: Personal Care, Cooking, light housework, medication reminders, provide emotional support and provide transportation to stores as well as Doctor appointments
June 2007- August 2008
Why Buy New Consignment Shop
Duties: customer service, create displays and run register