Desiree Mansir

*** ******* *** *** *

Pittsburgh Pa 15209

717-***-****

acwrr3@r.postjobfree.com

Career Objectives

To bring my close contact customer relation skills to a place where I can grow and advance in a goal driven meritocracy, as well as grow in my leadership skills so that I may become an asset to whatever company that I am working for.

Education

August 2002-2006 James Buchanan High School Prime Focus was agricultural science and Art, was also an active member in History, German, and Art clubs. Active member of the FFA as well as volunteering at Star Equestrian Therapeutic Ridding Center.

Profile and Skills

I am a dynamic and highly motivated individual, I have 2+ years in close contact customer service as well as 3+ years in retail customer service. A level headed motivator, I am also customer focused with an emphasis on problem solving.

Job History

Current: None

Current Seasonal: Confederate Trails of Gettysburg

March,2015- current

2190 Emmitsburg rd

Gettysburg pa

717-***-****

Job Title: Trail Site Manager

Duties: transport horses to and from trail site. Make sure all horses are healthy and able to preform the trail ride. Provide customer service to all guests make sure thy have filled out all necessary paper work, fitting all proper safety equipment to the guests, make sure rides leave and return on time, make sure all guests and horses stay safe while on the trail. Make decisions to cope with any possible compromise to the safety of guests staff and horses.

United Health Care

September 2015-June 2016

800 oak st

Frederick Md

Job Title: Health Adviser

Duties: Take Payments for insurance policies, review claims, and customer service. Outreach calls to Dr.s' offices and health care marketplace. Educate customers on their policies and online tools.

July 21,2014-December 18,2014

Citi Corp Call Center

1447000 Citicorp Dr

Hagerstown MD 21742

301-***-****

Duties: review applications for credit to verify all information was correct then approve or decline per procedures as well as answer any questions that the customer may have had regarding their application

January2014- July 21, 2014

Star Community Inc.

13757 Broadfording Church Road

Hagerstown,MD 21740

(301) 791- 0011

Duties: Personal Care, Cooking, light housework, medication reminders, provide emotional support and provide transportation to stores as well as Doctor appointments

February 2013- March 2014:

Home Instead In Home Senior Care

14 Deatrick Drive

Gettysburg, PA

717-***-****

Duties: Personal Care, Cooking, light housework, medication reminders, provide emotional support and provide transportation to stores as well as Doctor appointments

November 2012- January 2013

Game Stop

Chambersburg Pa 17201

Duties: Customer service and run cash register

July2012- November2012:

Preferred Health Staffing

Fairfield PA

Duties: Personal Care, Cooking, light housework, medication reminders, provide emotional support and provide transportation to stores as well as Doctor appointments.

October2009- October 2010:

Wal-Mart

Waynesboro PA 17268

Duties: Run Cash Register and provide customer service

August2008 – October 2009

Phyllis Mansir

Duties: Personal Care, Cooking, light housework, medication reminders, provide emotional support and provide transportation to stores as well as Doctor appointments

June 2007- August 2008

Why Buy New Consignment Shop

Duties: customer service, create displays and run register

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