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Data Entry Customer Service

Location:
Fairfield, CA
Posted:
September 25, 2016

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Resume:

Contact Number: 707-***-****

Email: acwrlh@r.postjobfree.com

PROFESSIONAL EXPERIENCE:

Robert Half, Inc (Contract)

Administrative Assistant-Temp

**/** ** *******

Customer Service functions by answering employee requests and questions.

Verify I-9 documents and maintain files.

Perform clerical functions, process mail, prepare new employee files, edits documents for spelling and grammar, present numerical data effectively.

Data entry, performance tracking, document editing. Contra Costa County (Contract)

Experienced Level Clerk

07-15 to 05-16

Log, sort and file misdemeanor and felony cases from all Central Eastern CCC Police departments, assign In-custody & Out-custody cases to DDA's.

Answering heavy telephones, greeting visitors at reception; heavy data entry, preparing correspondence and legal documents; communicating with victims, witnesses and police agencies; logging in new police reports; typing criminal complaints; distributing mail; routing cases to specialty units for processing; copying scanning and faxing documents; pulling case files for court calendars and other duties as assigned.

Assigns case to eligibility workers in CalWin, AP Reg and Retro AP Reg cases, correct case comments, process cases that require special handling. Maintain TCU master spreadsheet for DER & LIHP cases, eligibility worker assigned cases spreadsheets and create new cases as needed.

Scan client documents received into COMPASS, sorts/ files correspondence, bills, invoices, requisitions, contracts, applications, work orders, inter-office memoranda and a wide variety of other documents and requisitions.

Stores and distributes office supplies. Keeps a record of supplies needed, received and issued. Operate current computer equipment and programs to input and maintain data into various programs.

Posts or files information from various reports and documents to appropriate record. Furnishes routine information over the telephone on established office procedures, the location of employees and basic requirements for clients per case notes.

Maintains alphabetical, numerical or subject matter files.

Mails and distribute notices as needed.

Operates miscellaneous office machines including fax, scanner photo-copiers and calculators. Performs basic arithmetic calculations.

Robert Half, Inc - Contract

Center for Behavioral Health, Oregon St, Vallejo, CA Human Resources Admin Assistant

03-15 to 07-15

Customer Service functions by answering employee requests and questions.

Verify I-9 documents and maintain files, update HR spreadsheet with employee change requests.

Conducts audits of various HR programs.

Perform clerical functions, process mail, prepare new employee files, edits documents for spelling and grammar, present numerical data effectively. Therma-Flite Inc., 849 Jackson Street, Benicia, CA Purchasing Clerk

11-2014 to 03-2015

Interfacing with external customers, internal manufacturing customers, supplier quality,

Shipping & receiving, accounts payable.

Tracking supplier performance through supplier metrics ensuring quality, on-time-delivery,

And low total cost of ownership SAP data management.

Tracking and expediting purchase orders throughout the supply chain; from placement

Identifying and facilitating implementation of supplier performance improvement opportunities

Other duties as assigned

David Grant Medical Center, 101 Bodin Circle, Fairfield, CA Referral Management Clerk

01-2013 to 12-2013

Communicate/provide clerical/administrative support to customers/patients/staff

Perform Referral review for accuracy and completeness; prep for scanning

Verify and report off base referrals, route to pended files awaiting results

Support the daily functions of Specialty Care Clinic

Coordination of care for beneficiary counseling

Organize and research patient records for referral results, data entry and other duties as assigned.

Medical Insurance claims examination assisting.

Busy Bee, 4554 Beck Lane, Vacaville, CA

Administrative Assistant/Coordinator

05-2011 to 01-2013

Management support for project based assignments

Assist and direct customers, coordinate scheduling

Answer telephones, perform data entry and typing assignments

Maintain billing spreadsheets (SAP and Excel software)

Create and monitor billing documents for financial aging statistics

Research purchasing materials for cost savings

Photocopy, fax, mail and file

Schedule and coordinate travel/meetings/conferences Health Net Federal Services, San Rafael, CA

Administrative Support Coordinator

10-2005 to 04-2011

Process/access completeness for clinical team members

Arrange/approve travel arrangements, expense reports

Invoice problem/ research/ log and track resolution

ICD-9 & CPT coding and/or correction

Claims processing assisting

Prioritize and organize customer/members requests timely

Support overall program operations

Provider credentialing

Database loading/tracking

Health Net Federal Services, Rancho Cordova, CA

Intake Rep III/ Lead Outpatient Authorization & Referral POD 11-2004 to 10-2005

Monitor authorization data entry work flow

Support senior management, Intake departments, scheduling &staffing purposes

CPT/ICD-9 coding to resolve claim issues

Research and respond timely for problem resolution regarding denied claims Health Net Federal Services, Vacaville, CA

Intake Representative

05-2003 to 11-2004

Screen/direct incoming calls

ICD & CPT coding and printing claims

Maintain workflow logs/ respond to information requests from beneficiaries/providers

Determine eligibility/explain benefits

Authorization procedures

Receive and process Data Entry

Meet time sensitive deadlines

EDUCATION:

Solano Community College AA Human Services – In Progress High School Diploma John F Kennedy High School Richmond CA CERTIFICATION:

Certified- Central Sterile Processing

Certified- Medical Assistant

Certified- CPR



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