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Sales Assistant

Location:
Germantown, MD
Posted:
September 25, 2016

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Resume:

ADVANDRA STUPPARD

***** ****** *****

Germantown, MD 20876

404-***-****

********@*****.***

OBJECTIVE

To obtain a challenging career with a flourishing company that promotes continuing education, new techniques and procedures for advancement.

SUMMARY OF PROFESSIONAL QUALIFICATIONS

Certified Medication Technician (CMT)

Certified Geriatric Nursing Assistant (GNA)

Certified Nursing Assistant (CNA)

Experienced manager with expertise in human relations and retail management

Over 10 years of experience working as retail sales representative

Highly experienced in partnering with sales and quality teams

Hands on experience in providing prompt assistance to customers

Proficient in providing leadership and security related experience

Military spouse with excellent management, implementation, and coordination of multiple activities and schedules

Extensive Security Officer Training and certifications

PROFESSIONAL EXPERIENCE

September 2012 - November 2013

Walmart Supercenter- Fredrick, MD

Retail Associate

Proactively acknowledged, greeted and assisted customers in the store

Offered customers with exemplary and timely service providing accurate product information

Served multiple customers, discovered their needs, and made recommendations for sales

Enhanced product knowledge utilizing limited resources

Merchandised, stocked and replenished the selling floor constantly

Maintained working knowledge of store’s policies and procedures

Addressed loss prevention issues immediately

Communicate to coworkers and supervisors through standard telephone and wireless audio

Merchandised, restocked and maintained sales floor

Built and maintained internal and external customer satisfaction

Processed shipments and ensured all merchandise is represented on the floor

Assisted supervisors to identify and resolve issues in the store

June 2008 – August 2008

Prince George County Park & Planning

Administrative Program Assistant

Administered the Youth Camp Standards for the program site

Maintained requirements rosters, attendance sheets and sign-in logs.

Ensured cash security and petty cash expenditures.

Processed volunteer orientation packages and co-supervised volunteers

Processed staff timecards and prepared the for Site Director’s approval and signature.

Completed weekly reports for attendance, financial, accidents and property damages. Assisted Director with all logistics and provided oversight with all administration for the site.

Assisted with coordination of Food Service Program and attended food service training meetings with Director.

August 2002- May 2008

Walmart Supercenter - Hampton, GA

Retail Associate

Greeted customers and determined their needs and wants

Discussed type, quality and number of merchandise required for purchase

Recommended merchandise based on individual requirements

Advised customers on utilization and care of merchandise

Provided advice to clients regarding particular products or services

Explained the use and advantage of merchandise to customers

Answered customers’ queries and concerns

Assisted in display of merchandise

Maintained sales records for inventory control

November 1992-May 1994

Leland Protective Services

Security Officer

Performed ongoing rounds of the facility that required attention to details and ensured a high level of integrity was maintained by all individuals and property.

Regularly monitored and searched of security monitor screens was assisted with this task. Daily Activity Reports and Incidents Reports were maintained regularly. A department calendar was maintained to ensure all shifts are covered and an established on-call procedure.

Assisted with visitor/vendor check-ins and periodic escorts will be required. Fact finding and evidence searching will be key, as well as detailed report writing to complete necessary incident reports.

Produced ID badges using associated camera and software as needed.

Conducted building fire and safety inspections, while serving as an active member of the safety committee. Responded to alarm calls as needed.

EDUCATION & TRAINING

Certified Medication Technician certification, Compassionate Academy, Inc, comp, Jan 2015

Certified Geriatric Nursing Assistant certification, Morning Star Academy, comp, Oct 2014

Certified Nursing Assistant certification, Morning Star Academy, 130 hours comp., Oct 2014

Elite Protective Services, 2013, Silver Spring, MD -Completed 2 weeks of Security Officer training, DHS Orientation, GSA test, CPR and Baton training, National Weapons Detection/X-Ray. Secret Clearance completed

Coastal Security, 2004, Atlanta, GA-Security Officer Trainee completed 60 hours of training.

Medical Clerical, Northwest Research Institute, 1992, Erie, PA

Clerical Training Program, Employment Training Center, 1993, Arlington, VA

Computer Training, Tri-State Computer, 1989, Erie, PA



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