ADVANDRA STUPPARD
Germantown, MD 20876
********@*****.***
OBJECTIVE
To obtain a challenging career with a flourishing company that promotes continuing education, new techniques and procedures for advancement.
SUMMARY OF PROFESSIONAL QUALIFICATIONS
Certified Medication Technician (CMT)
Certified Geriatric Nursing Assistant (GNA)
Certified Nursing Assistant (CNA)
Experienced manager with expertise in human relations and retail management
Over 10 years of experience working as retail sales representative
Highly experienced in partnering with sales and quality teams
Hands on experience in providing prompt assistance to customers
Proficient in providing leadership and security related experience
Military spouse with excellent management, implementation, and coordination of multiple activities and schedules
Extensive Security Officer Training and certifications
PROFESSIONAL EXPERIENCE
September 2012 - November 2013
Walmart Supercenter- Fredrick, MD
Retail Associate
Proactively acknowledged, greeted and assisted customers in the store
Offered customers with exemplary and timely service providing accurate product information
Served multiple customers, discovered their needs, and made recommendations for sales
Enhanced product knowledge utilizing limited resources
Merchandised, stocked and replenished the selling floor constantly
Maintained working knowledge of store’s policies and procedures
Addressed loss prevention issues immediately
Communicate to coworkers and supervisors through standard telephone and wireless audio
Merchandised, restocked and maintained sales floor
Built and maintained internal and external customer satisfaction
Processed shipments and ensured all merchandise is represented on the floor
Assisted supervisors to identify and resolve issues in the store
June 2008 – August 2008
Prince George County Park & Planning
Administrative Program Assistant
Administered the Youth Camp Standards for the program site
Maintained requirements rosters, attendance sheets and sign-in logs.
Ensured cash security and petty cash expenditures.
Processed volunteer orientation packages and co-supervised volunteers
Processed staff timecards and prepared the for Site Director’s approval and signature.
Completed weekly reports for attendance, financial, accidents and property damages. Assisted Director with all logistics and provided oversight with all administration for the site.
Assisted with coordination of Food Service Program and attended food service training meetings with Director.
August 2002- May 2008
Walmart Supercenter - Hampton, GA
Retail Associate
Greeted customers and determined their needs and wants
Discussed type, quality and number of merchandise required for purchase
Recommended merchandise based on individual requirements
Advised customers on utilization and care of merchandise
Provided advice to clients regarding particular products or services
Explained the use and advantage of merchandise to customers
Answered customers’ queries and concerns
Assisted in display of merchandise
Maintained sales records for inventory control
November 1992-May 1994
Leland Protective Services
Security Officer
Performed ongoing rounds of the facility that required attention to details and ensured a high level of integrity was maintained by all individuals and property.
Regularly monitored and searched of security monitor screens was assisted with this task. Daily Activity Reports and Incidents Reports were maintained regularly. A department calendar was maintained to ensure all shifts are covered and an established on-call procedure.
Assisted with visitor/vendor check-ins and periodic escorts will be required. Fact finding and evidence searching will be key, as well as detailed report writing to complete necessary incident reports.
Produced ID badges using associated camera and software as needed.
Conducted building fire and safety inspections, while serving as an active member of the safety committee. Responded to alarm calls as needed.
EDUCATION & TRAINING
Certified Medication Technician certification, Compassionate Academy, Inc, comp, Jan 2015
Certified Geriatric Nursing Assistant certification, Morning Star Academy, comp, Oct 2014
Certified Nursing Assistant certification, Morning Star Academy, 130 hours comp., Oct 2014
Elite Protective Services, 2013, Silver Spring, MD -Completed 2 weeks of Security Officer training, DHS Orientation, GSA test, CPR and Baton training, National Weapons Detection/X-Ray. Secret Clearance completed
Coastal Security, 2004, Atlanta, GA-Security Officer Trainee completed 60 hours of training.
Medical Clerical, Northwest Research Institute, 1992, Erie, PA
Clerical Training Program, Employment Training Center, 1993, Arlington, VA
Computer Training, Tri-State Computer, 1989, Erie, PA