Lakietha Brown
Medical Assistant
**** ********* *** ******, ** 75210
Email: *************@*****.***
Cell: 214-***-****
WORK EXPERIENCE
CALL CENTER AGENT
OptumRx
Richardson, Tx
RESPONSIBILITIES
Take calls from patients about medication refills, changes, updates to part D insurance plans etc.
PATIENT TRANSPORT HOSPITALITY SERVICES
Baylor University Medical Center (BUM C) - Dallas, TX
September 2015-February 2016
RESPONSIBILITIES
Transports patients by assisting patients in and out of taxis, ambulances, cars, and helicopters lifting patients on and off beds moving them to and from special service and treatment areas, and operating rooms using wheelchairs or moveable beds.
SKILLS USED
Friendly customer service with a smile
Team work
Leadership
APPOINTMENT SETTER
Patriot Payment Group - Dallas, TX
February 2015 to May 2015
Temporary position
RESPONSIBILITIES
call business owners and tell them about what our company offers and help them find ways to save money within merchant accounts
SKILLS USED
Computer
SALES REPRESENTATIVE
Walgreens - Dallas, TX
September 2014 to June 2015
RESPONSIBILITIES
Greet customers help them find whatever they may need keep front of store clean and cashier
SKILLS USED
Communication
Computer
SALES ASSOIATE\ CUSTOMER SERVICE
Melrose Family Fashion - Dallas, TX
September 2014 to January 2015
Temporary/Seasonal position
RESPONSIBILITIES
Walking floor make sure clothes and other item are in right place
Cleaning up after customers
Greeting all who enter store
Clean store for closing
SKILLS USED
Friendly customer service with a smile
Team work
Leadership
STRENGTHS
Hardworking
Dependable
Positive
Self-motivated
Team-oriented
Organized
Works well under pressure
Flexible
Punctual
Committed
EDUCATION
W.W. Samuell High School - Dallas, TX
August 2010 to June 2014
Concorde Career College
Medical Assistant Program
Greenville Ave. #130
Dallas, TX 75243