Jaryl Norman
***** *. ********, *******, ** 60643
**********@***.***
PROFESSIONAL SUMMARY
Management, manufacturing - Operations Manager - Transportation Management - Telecommunications, Cable,voice
Managing large groups, multiple locations - Lean Manufacturing, six sigma trained - ExperienceD manager Lean transformations at Manufacturing facility - ExperienceD coach and mentor - Air Force Veteran, Deser Storm, Desert Shield - Proven leader
EMPLOYMENT HISTORY
Transportation Supervisor(regional ), Iron Mountain Chicago, IL
Responsible for day to day Transportation Operations, and Courier Workforce at 3 Transportation hubs supervising 60 drivers managing all aspects of Transportation to include Safety and Security compliance and,discipline in a Union Environment
• Increased Production from 65% to 85% efficiency in 4months
• Saved Saved 3 large accounts by implementing a customer first program designed to enhance the customer experience with our couriers
• Achieved Achieved 3rd highest transportation ranking for orders serviced in 2015 Managing Consultant/contracted driver, Delivery and Distribution Solutions
Burr Ridge, IL
Provided Courier and transportation management services for Delivery and Distribution Solutions operations along with providing lean principles within their dispatch and remote operations
• Increased Help increase delivery footprint by 50%
• Produced Streamlined process in dispatching which condense 15 routes to 10 routes for efficient
• Saved Reduction in routes provided 200k in direct salart savings Plant Superintendent /Plant Manager, Cooper Lighting Buffalo Grove, IL
P&L responsibility for the entire facility maintaimed daily leadership roles in Engineering, production, facilities management, planning shipping, and receiving and and overall plant safety. Responsible for all continuous Improvement activities in Kaizen
1998 - 2000
1999 - 2005
2005 - 2007
• Creative strategy for lean transformation
Project Manager(contacted), Adminstaff (working for Verizon communications)
Chicago, IL
Field operations process including field upgrade daily quotes installation & services for Verizon enhanced communities manage and maintain Wi-Fi and Wireless that works for Verizon with Broadband initiative and Highland Chatham and Rantoul Illinois Regional Operations manager, Verizon Avenue a subsidiary of Verizon communica
Lake Forest, IL
Responsible for timely custom installation & Services of Verizon Avenue high speed internet services along with local voice services for the multi-dwelling unit communities in Illinois Texas Ohio and Florida managed local and National dispatch operations
• Increased Increase system reliability to 99% within 12 months of taking the operation EDUCATION
Occupational Technology, Wayland Baptist, 1994
Associates, E electronic Systems Technology / management, Community College of the Air Force, 1992 High School Diploma, College preparatory specialization Electronics, Lindblom Technical High School, 1986