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Customer Service Data Entry

Location:
Oklahoma City, OK
Salary:
$10.00
Posted:
September 24, 2016

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Resume:

Danisha Friday

acwray@r.postjobfree.com

405-***-****

I want a highly rewarding career where I can use my skills and knowledge to help the company and my coworkers be successful.

Summary of Skills

Works well independently with or without a team

Knowledge of insurance payment processing

Ability to perform routine mathematical calculations

Ability to maintain confidentiality

Ability to operate personal computer and CRT

Ability to maintain accuracy

Ability to approach problems/decisions analytically

Advanced computer skills

Customer service skills

Detailed and organized

Great communication skills

Ability to problem solve

Strong decision making ability

Type 55-65 wpm

17,000 ksph 10 key

Passion for servicing customers

Flexible, with ability to adapt to

Summary of Work Experience

Accounts Receivable Specialists/Payment Poster

Intermedix

December 2015-Present

Enter debit and credits into HP system

Conduct account research and analysis

Prepare and maintain various reports

Maintain an accurate aging report

Identify and execute the necessary process adjustments

Send statement to outstanding customers

Reconcile A/R to the G/L

Enter debits and credits into Excel for FTP report.

Posts payments and adjustments exceptions from an electronic file, and ensures each batch is balanced daily.

Posts payment and adjustments from bank lock-box and ensures each batch is balanced daily.

Posts other types of payment and adjustments from collection agency, interoffice transfers, time of service and credit card payments.

Reviews Explanation of Benefits to assure proper payment and adjustment has been received.

Verifies appropriate financial classification status is loaded into registration.

Performs other duties as assigned.

Data Entry Clerk/Claims Processor

Global Health/Terry Neese Personnel

March 2015-September 2015

Entered medical claims into EPIC system

Followed internal protocol and posting guidelines

Made adjustments to either patient or practice accounts.

Closed each batch as it is posted and balanced.

Insured batches equal the number of batches received by the posters.

Had phone contact with insurance carriers to verify and follow up on patient information.

Stuffing and mailing paper claims.

Manually uploaded patients information.

Document Imaging Specialist/Scanner-Cleaner

Ricoh Office Solutions

October 2013 - January 2015

Removed paper clips and staples from files.

Scanned and cleaned documents into computer.

Used copy machines to make necessary copies.

Made sure files were clean enough to send to scanner.

Electronic Filer

Randstad/Farmer’s Insurance, Oklahoma City, Ok

October 2012-June2013

Maintained and secured records in accordance with the Firm’s established policies and

procedures.

Organized materials into necessary folders and built files as necessary.

Set up document files as received from clients, and maintained current inventory of active cases.

Accessed, edited, and maintained the Firm’s record keeping database, including auditing and

updating circulation data.

Entered claim numbers into computers, then place in agent’s mailbox.

Responsible for entering correct claim numbers, and classifying information according to

guidelines such as content, purpose, use criteria, chronological, alphabetical, or numerical order.

Data Entry Processor

Galt Foundation/Ok Tax Commission, Oklahoma City, Ok

May 2012-July 2012

Entering tax information into computer

Making sure tax information is correct to process

Provided efficient and friendly customer service to all guests

Responsible for updating tax and personal information

Assisted office manage with clerical duties as assigned

File Cleaner/Scanner

Armor Industries, Oklahoma City, Ok

February 2011-May 2012

Catalog files in preparation for scanning

Assisted customers with information requested

Scanned medical and casino files into computer

Made sure files are clean enough to send to scanner

Utilizes ICS(Image Control System) to organize scanned documents into patients’ electronic

medical records

Scan patient’s medical records into electronic format utilizing established process.

Administrative Tech

Galt Foundation/Vital Statistics, Oklahoma City, Ok

February 2009- June 2010

Maintained accuracy of documents through filing system

Answered phones responding to customer inquiries

Notified clients of unclaimed funds and properties

Protected confidentiality of personnel information and records

Receptionist

Galt Foundation/OK Historical Society, Oklahoma City, Ok

May 2007-June 2007

Answered phones and redirected to appropriate office personnel if needed

Disseminated incoming mail to office personnel

Filing documents while maintaining efficiency

Education

Medical Assistant

Vatterott College /Associates Degree

January 2005 –March 2006

Oklahoma City, Ok

Director’s Honor Roll/Perfect Attendance Awards/Received Diploma

Computer Office Assistant

Vatterott College /Associates Degree

January 2011- March 2012

Oklahoma City, Ok

Director's Honor Roll/Perfect Attendance Awards/Received Diploma



Contact this candidate