Customer Service Project
Resume:
MARTIN E. ELLIOTT
Mooresville, IN 46158
Home: 317-***-****
Cell: 317-***-****
*.*********@*****.***
QUALIFICATIONS
Versatile, logical, and resourceful Product Design, Manufacturing, and Project Management professional with more than 25 years of experience and proficiency in all areas of new systems designs, modifications, and implementation. Extensive knowledge and experience in:
• Project Engineering • Technical Support
• Automatic Assembly Equipment Design & Tooling • On-Site Customer Training
• Blueprint Reading
• Project Management
• Customer Service
• Testing and Validation
Able to take product from concept, through design and prototype building into production and implementation including all supporting documentation. Consistently meet and exceed customer needs and expectations. Manage multiple projects and prioritize needs while achieving 90% on-time delivery. Possess excellent multi-disciplined communications skills and relate well to vendors, engineers, sales representatives, and end-users including manufacturing, maintenance, and production personnel. WORK HISTORY
Dubois Fleet Wash Indianapolis, IN. 2014-Present
Engineering Project Designer
Duties include managing all Fleet Wash equipment projects from concept through installation. Work with sales management to incorporate all mechanical, electrical, and plumbing diagrams as part of sales proposal. Work with Architects on the concept and design of customer wash facilities. Attend site planning meetings and conduct site surveys to produce accurate plan drawings. Work with vendors and fabricators for component and assembly compliance.
• Develop concept drawings for plumbing, electrical, mechanical, and hydraulic designs.
• Update original project drawings as required.
• Support sales and marketing staff.
• Maintain all shop and fabrication documentation and engineering changes.
• Outside vendor qualification and compliance.
BioSAFE Engineering Brownsburg, IN 2008-2013
Project Engineer/Manager Medical Waste Treatment System Product Line Project management for Bio Hazardous waste treatment systems, tissue digesters, and effluent decontamination systems. Responsible for system design and integration from as sold proposal as well as job bill of materials; manufacturing and shipping scheduling; and installation support. Also conducted equipment testing and process validation. Project values ranged from $30K - $1M+.
• Responsible for STI medical waste treatment systems product line.
• Served as onsite installation supervisor for new installations and partial upgrades.
• Company Liaison for EPA Pesticidal Device Producing Establishment and FIFRA reporting. Martin E. Elliott Page 2
ITW Gema (Finishing System division of Illinois Tool Works) Indianapolis, IN 1998-2008 Project Engineer/Field Installation Supervisor
Project management for automatic electrostatic powder coating systems. Responsible for system design and integration from as sold proposal as well as job bill of materials; manufacturing and shipping scheduling; and installation support. Project values ranged from $30K - $1M+.
• Served as onsite installation supervision including troubleshooting, start up, and customer training. Managed more than 1,000 projects for both retrofit equipment as well as new systems with 90%+ on time delivery and satisfaction rating.
• Appointed team member for possible launch & integration of a portable version of powder coating system.
Rexnord Corp, Link-Belt Chain Division, Indianapolis, IN 1992-1998 Tool/Machine Design Engineer/CAD Administrator
Designed stamping, cold form tooling, and automatic assembly machinery. Troubleshot automatic and manual assembly equipment and fixtures.
• Worked with IT department to design and implement Electronic Document Management (EDM) system including manufacturing personnel training.
• Appointed AutoCAD and EDM database administrator. Gema Volstatic Industrial Powder Systems (ITW), Indianapolis, IN 1991-1992 CAD Designer Engineer
Contract position in Product Design & Development Department for electrostatic powder coating equipment and systems.
AM Diagnostics (American Monitor Corp.), Indianapolis, IN 1990-1991 Chief Design Draftsman
Completed documentation of drawings, bill of materials, and engineering change orders.
• Developed and implemented standardized part numbering system, ECO/ECN, and documentation procedures.
Medical SafeTec, Inc, Indianapolis, IN 1984-1990
Manufacturer of infectious waste disposal equipment and laminar airflow patient isolation suites for immune suppressed hospital patients.
Lead Design Draftsman
Responsible for multiple product lines and supervised 2 draftsman.
• Co-inventor status on two U.S. Patents for Infectious Waste Management Systems: 4,578,185 issued: March 25th, 1986 & 5,054,696 issued: Oct. 8th, 1991. COMPUTER SKILLS
AutoDesk Inventor and AutoCAD; Microsoft Excel, Word, Access, Project, and Outlook, Inventory and Manufacturing software
EDUCATION & TRAINING
Purdue School of Engineering and Technology
Completed 2 years of M.E.T. Program
Ivy Tech Vocational School
Completed a 2 year Mechanical Drafting Program
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