SUMMARY – Master’s degree in Organization Leadership and PMP certified Project Manager with experience as a PMO lead and all phases of the SDLC and many Project Management methodologies including Agile, waterfall, and RUP with a lifetime of high quality customer service and support.

EXPERIENCE

Cisco Systems, Inc. 2012-2016

Project Manager / Program Manager

Working for the America Partner Organization (APO) as a Project / Program Manager that successfully grew and expanded many Partner facing programs.

Started on the pilot program for APO SE rewards, that grew to over 1000 SEs participating and expanding to a global program. Was the “customer” PM that worked closely with the vendor to create the website and reporting tools for the rewards program.

Took over the Voice of the Account Manager webinar program and grew the participation level over 200% in one year. Accomplished this by creating processes, standards and regular cadence with partners and presenters.

Ran the Partner Dispensation program to aid partners in recovering lost revenue. By creating a workflow, processes and data entry screen, was able to streamline and expedite a tough situation for both Cisco and their partners.

Created many Excel spreadsheets with Macro and VBA scripts to aid in the reporting and sales for Cisco executives and Cisco’s partners.

StoneRiver 2004 – 2011

PMO Lead / Project Manager

StoneRiver is a large software development company that provides J2EE web applications for workman compensation insurance government agencies.

PMO Lead that developed the current processes and reporting tools based on business needs. Collaborate with Professional Service Project Managers and Executives to create standard PM reporting tools that benefit both clients and board of directors in a consistent manner across all projects. Created and maintain project management processes, including: KPI reports, resource management, budget and forecast worksheets that has improved billable utilization by 5%. Provide training and support for Excel, MS Project, forecasting, time entry and billing. Currently in the process of implementing a PPM software tool throughout the company.

Project Manager for the Maintenance Support project that was successfully managed to within 1% of the yearly $850K budget while stabilizing and enhancing our base product. In the second year, with an expanded role, managed a 2.3 million dollar budget to 2.1 million with improved processes and quality in the base product.

Second PM on our largest and most vital web based/J2EE project with a staff of over 40, including contractors and off-shore developers, changed the client from a state of dissatisfied to our best references in addition to generating revenue of $750k per month with a consistent gross margin of 65%.

Considered the SME for MS Project, Excel, forecasting, budgeting and SharePoint.

Ennovation Inc. 1998 – 2004

Project Manager / Sr. Developer / Business Analyst / Customer support

Ennovation was a smaller company that enabled work as a project manager, business analyst, database designer and senior developer in creating software for State Level EPAs.

Managed, designed, developed, and delivered the permitting system that is used by IDNR (Iowa Department of Natural Resources) and their outside customers. The system has been so successful they upgraded the application to a web-base application.

Profitably delivered the EZ VOC tracking system for the SCAQMD (South Coast Air Quality Management District). Accomplishments include, on time delivery while staying on budget, leading the programming staff, creating progress reports, timelines and milestones for both client and upper management.

Created the software framework and the development standards used by both clients and the throughout the company and provided user-training manuals, conducted training, and both customer and technical support to client.

EDUCATION / CERTIFICATION

Colorado Christian University – Masters in Organizational Leadership – 3.9 GPA

Colorado Technical University - BSBA degree with a concentration in Project Management – 3.93 GPA.

Computer Learning Center - Certificate in Computer Programming - 4.0 GPA

PMP certification from Project Management Institute (PMI) – current since 2008.

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