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Customer Service Microsoft Office

Location:
New York, NY
Posted:
September 23, 2016

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Resume:

NERVELINE B. JUDE

** ***** ******, ******** ** **206

Cell: 347-***-****

acwqyo@r.postjobfree.com

PROFESSIONAL PROFILE

● Skillful and dedicated MPA in Public Affairs and Administration candidate with excellent experience and skills in identifying service needs of citizens/clients

● Skillful and dedicated Human Services professional with extensive experiences in building professional relationships, working in groups, and teaching and communication

● Able to provide supportive counseling, serve as a liaison, and supervise homeless services

● Adept at helping clients understand the process of change and how it affects their social, political and economic status

● Highly focused and results, oriented in supporting complex, deadline driven operations, with the ability to identify goals and resolve issues in initial stages.

● Proficient in Microsoft Office Suite: Excel, Word, PowerPoint, Outlook, Internet Research EDUCATION

Metropolitan College of New York New York, NY

MPA (Master of Public Administration) in Public Affairs and Administration G raduated, Summer 2016 B PS (Bachelor of Professional Studies) in Human Services G raduated, Spring 2015 AA (Associate of Arts) in Human Services G raduated, spring 2014 WORK EXPERIENCE

The Lesbian, Gay, Bisexual & Transgender Community Center (LGBT) New York, NY

Co Facilitator/ Volunteer 03/2009/2/15

● Manage an “immigrant” group to help them with information and with emotional support

● Develop an immigrant social action group and planned events such as yearly immigrant fairs

● Orient immigrants regarding the city’s educationally and recreational sites Involved in outreach events and assisted in logistic organizational support for social action and immigrant support group ARR Security & FJC New York, NY

Security Officer 09/12 11/14

● Conducted surveillance and monitoring of premises.

● Ensured the safety of residents by monitoring movement via electronic digital devices.

● Answered incoming calls and forward calls to specific individuals. Super Discount Store, Brooklyn, NY

Sales & Inventory Management 07/09 – 7/12

● Rang up customers at the cash register and manage phone calls to the store.

● Assisted customers with purchases and assist store manager with inventory.

● Ensured that unpopular merchandise/items were minimal

● Ensured that the business had sufficient merchandise to be sold.

● Took stock of the material items used or sold

Private residence of Sharon & Charles Williams, Palm Bay, FL, Nanny 10/07 10/08

● Responsible for the care and wellbeing of a newborn girl.

● Performed all activities related to the care of an infant. Angels ALF ( assisted living facility), Palm Bay, FL Home Health Aide 08/06 10/07

● Responsible for the wellbeing and care of up to 5 elderly men & women.

● Performed all activities related to the care of an elderly person. Road Town Wholesale, Tortola, British Virgin Islands Store Assistant 07/99 08/ 06

● Assisted with store sales and operated cash register, inventory, and provided customer service.

● Coordinated in store product promotions and coordinated outreach for company during community events



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