Customer Service/Data Entry
Resume:
Stephen Yu
Flushing, NY 11354
Phone: 718-***-****
Email: *********@*****.***
Education
Baruch College, CUNY
Bachelor in Business Administration, February 1995
Major: Industrial Psychology
Experience
October 2015 – December 2015
Ranch 1, New York, NY
Cashier
March 1999 – October 2013
United States Postal Service, Whitestone, NY
Data Entry Clerk (Computerized Forwarding System)
Manually entered customer information swiftly and accurately into CFS database on standard alphanumeric keyboard.
Used handheld scanner to thoroughly scan customer information swiftly and accurately into CFS database.
Sorted, separated and loaded mail on to belts to be keyed into CFS database.
Occasionally answered phones to help provide superior customer service and other inquiries.
Performed quality control on other employees work.
Photocopied and various duties in an office environment.
Maintained professional appearance of the office environment.
August 1998 – November 1998
Chadbourne & Parke, New York, NY
Document Coder
Legal document coder.
Performed quality control.
April 1998
IKON Office Solutions-DLS, New York, NY
Document Coder
Legal document coder.
Performed quality control.
Special Skills
Experience using Microsoft Word and Excel, can type 40-50 words per minute and can speak Chinese (Cantonese).
Awards & Recognitions
Special Achievement Award for exceptional performance - December 2002.
Certificate Of Appreciation for perfect attendance in 2004 - March 2005.
Special Achievement Award for exceptional performance - October 2005.
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